Job Title: Receptionist

"Food is our common ground, a universal experience." We believe that brands should be based around quality ingredients, attention to detail, consistency - as well as convenience.

Job Responsibilities:

Greet and welcome guests as they arrive at the restaurant.
Manage reservations and bookings efficiently and update the customer management system.
Handle incoming calls and respond to inquiries in a professional manner.
Provide information about the menu, specials, and services offered.
Assist in coordinating dining arrangements for guests and helping with event bookings.
Monitor cleanliness and organization of the reception area.
Address customer complaints or concerns promptly and professionally.
Collaborate with staff to ensure seamless service delivery.

Essential Qualifications:

High school diploma or equivalent; further education or certification is a plus.
Excellent communication and interpersonal skills.
Proficient in computer operations and familiar with reservation software.
Ability to manage multiple tasks in a fast-paced environment.
Strong organizational skills and attention to detail.

Desired Experience:

Previous experience as a receptionist or in a similar customer service role is preferred.
Experience within the food and beverage industry is a plus.
Knowledge of basic accounting or cash handling practices may be advantageous.

Salary & Benefits:

The salary for this position is competitive and will be offered on an annual basis. Compensation will be in Bahraini dinar (BHD). Additional benefits may include:

Opportunities for career advancement within the company.
Employee discounts on products and services.
A supportive and dynamic work environment.

Number of Openings:

1

Application Process:

Interested candidates are invited to apply with a resume and a cover letter outlining their qualifications and experience relevant to this role.

Receptionist/ Admin Assistant