Company Overview:

Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $10 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence. We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people.
We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io.

Why Join Us?

Fully remote (You can work from anywhere)
Sponsored Learning and Development Program
Annual company-wide International retreats in 5-star resorts/hotels.
Opportunity to work with our clients who are all business owners across the Americas
Additional Revenue linked annual Retention Bonus of 20% - 100% of Fixed Salary given to the top performing 50% of employees every December.
Performance is rewarded - The top 1/3rd of team members have averaged an annual salary hike of over 30% each of the last 5 years.

If you're looking for a high-impact role where you learn fast, solve real-world problems

and contribute to cutting-edge product development, this is your place!

Current Opening:

We are looking for a competitive, innovative, and driven individual to join our Customer

Success Team as an Automation Manager. In this role, you will collaborate closely with

cross-functional teams—including Product, Customer Success, and Engineering. The ideal

candidate is passionate about process automation, enjoys solving operational challenges,

and is motivated by creating meaningful impact for global clients.

Location: Remote

Roles and Responsibilities:

Collaborate directly with our global recruitment agency clients to understand their workflows, identify automation opportunities, and design scalable solutions.
Build, test, and deploy automation workflows using platforms like Zapier, Workato, Integromat, or equivalent tools.
Act as a trusted consultant — advising clients on best practices, automation strategy and process optimisation.
Conduct engaging training sessions, demos, and provide ongoing support to clients for deployed automations.
Liaise closely with Customer Success and Product teams to ensure seamless integrations and customer satisfaction.
Continuously research and experiment with new automation tools, APIs, and trends to enhance Recruit CRM’s automation capabilities.

Requirements:

Any Graduate with 1–5 years of experience with automation tools (Zapier, Workato, or similar platforms)
Excellent communication and interpersonal skills — confident in English, both written and verbal
Logical, structured problem-solving ability with a customer-first attitude
Good understanding of business process flows (bonus for recruitment workflow exposure)
Highly organised, independent, and capable of managing multiple client projects
Experience working in SaaS, HRTech, or recruitment tech environments
Familiarity with APIs, webhooks, and integration methods
Certifications like Zapier Certified Expert, Workato Automation Pro are a plus

Selection Process (Online/Virtual):

Our process includes rounds such as an assignment, and virtual interviews like technical and

functional interviews —all designed to assess your analytical thinking, communication skills, and

problem-solving abilities.

Take a step towards an exciting career in the SaaS world with Recruit CRM, where your ambition

meets real-world impact. Come and start your journey with one of the world’s top-rated

recruitment software companies.

Automation Manager

Note For Candidate