Job Title: Customer Support

Position Overview

We are currently seeking a dedicated and enthusiastic Customer Support Representative to join our team. This individual will play a pivotal role in representing our company and ensuring our clients receive the highest level of service. This is an excellent opportunity for anyone looking to grow within a dynamic organization.

Job Details

Name: Customer Support
Number of Openings: 1
Company ID: 5544198
Job Type: Not specified
Job Category: Not specified
Minimum Experience: Not specified
Maximum Experience: Not specified
Salary Type: Annual
Currency: Pesos (Php - Philippines)
Minimum Salary: Not specified
Maximum Salary: Not specified
Educational Qualification: Not specified
Educational Specialization: Not specified
City: Not specified
Locality: Not specified
State: Not specified
Country: Philippines
Full Address: Not specified
Skills: Not specified

Key Responsibilities

Respond to customer inquiries via phone, email, and chat.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, transactions, comments, and complaints.
Collect customer feedback and share with the team for continuous improvement.

Qualifications

Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving and multitasking abilities.
Friendly and professional demeanor.
Basic computer skills and familiarity with customer service software.

How to Apply

If you are interested in this opportunity and meet the qualifications, please submit your application to our HR team. We look forward to hearing from you!