Job Description

Position: Store Manager - Luxury Retail

Oversee day-to-day operations of the store, ensuring a high standard of service and customer satisfaction.
Manage and motivate a team of sales associates to achieve sales targets and deliver an exceptional shopping experience.
Develop and implement effective merchandising strategies to enhance product visibility and appeal.
Monitor inventory levels and conduct regular stock audits to prevent loss and ensure sufficient stock availability.
Analyze sales performance and implement corrective measures to optimize profitability.
Maintain the visual presentation of the store in line with the brand’s image and standards.
Conduct training and development programs for staff to improve product knowledge and sales techniques.
Handle customer inquiries, complaints, and feedback professionally and efficiently.
Collaborate with upper management to set budgets, forecasts, and sales initiatives.
Ensure compliance with company policies and procedures as well as health and safety regulations.

Bachelor’s degree in Business Administration, Retail Management, or a related field.
Proven experience in luxury retail management or a similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze sales data and interpret market trends.
Knowledge of inventory management and merchandising principles.

A minimum of 5 years of experience in retail management, preferably in the luxury sector.
Demonstrated track record of meeting or exceeding sales goals.
Experience in handling a diverse team in a dynamic retail environment.
Expertise in customer relationship management and conflict resolution.