Operations Associate

Platform Operations | Full-Time | Remote (EST Hours)

About the Company

We are a mission-driven, venture-backed financial technology company building a more inclusive and efficient global financial system. We operate an on-chain investment platform that expands access to private market investing and financing opportunities worldwide.

Since 2016, the company’s ecosystem has deployed billions of dollars in investments, supported thousands of companies, and grown a global community of millions of users across more than 100 countries. Backed by leading investment firms and financial institutions, the company partners and co-invests with top names in venture capital and private equity.

Founded in 2016, the company is headquartered in New York City with a distributed global team.

Role Overview

As an Operations Associate, you will be a core member of the Platform Operations team, supporting the day-to-day execution of Republic’s investment, compliance, and platform workflows. This role sits at the intersection of fintech operations, compliance, customer support, and internal tooling.

You will help ensure that capital moves accurately, compliantly, and efficiently across the platform—supporting investors, issuers, internal stakeholders, and partners. The ideal candidate is highly detail-oriented, operationally strong, comfortable handling regulated financial workflows, and energized by fast-moving environments.

What You’ll Do

Platform & Investment Operations

Support end-to-end operational workflows across the investment platform, including:
- Escrow account openings
- Payment processing and settlements
- Refunds and reconciliations
- User account maintenance
Help standardize and document operational processes while identifying opportunities to improve efficiency and scalability
Support the Platform Operations team as new products, offerings, and business needs emerge

Compliance & Administration

Partner closely with the Compliance team to support client onboarding and monitoring, including KYC, KYB, and AML processes
Administer offering document management systems to ensure electronic records are maintained in accordance with regulatory and industry standards
Maintain a high bar for accuracy, confidentiality, and regulatory adherence

Stakeholder & Campaign Support

Support operational execution for token sales and digital asset campaigns, including:
- KYC/KYB/AML workflows
- Crypto payment processing
- Closing, disbursement, and token distribution
Respond to and resolve requests from internal stakeholders promptly and professionally
Provide operational support via phone and customer support tools as needed
Perform system analysis, incident troubleshooting, and root-cause diagnosis, contributing to corrective action planning

Minimum Qualifications

Experience in accounting, financial operations, or fintech operations
Strong verbal and written communication skills
Proven success in operational and/or client-facing roles
Highly organized with exceptional attention to detail
Strong integrity and comfort handling regulated financial processes and client funds
Advanced proficiency in Excel and/or Google Sheets
Ability to work collaboratively within a team while also operating independently and taking initiative

Ideal Qualifications

Experience supporting large-scale, high-volume fintech or investment platforms
Hands-on exposure to crypto, blockchain, or web3 environments
Strong interest in entrepreneurship, innovation, and startup ecosystems
Working knowledge of:
- Payment systems
- Application architecture
- APIs and software product roadmaps
Familiarity with banking risk concepts (e.g., SARs)
Experience with or willingness to learn tools such as Linear, Salesforce, Looker
Knowledge of the securities industry

Why This Company

This is an opportunity to join a mission-driven fintech organization solving complex, real-world problems at the intersection of investing, technology, and compliance. Team members are empowered to build systems that have not existed before and to contribute meaningfully across legal, engineerin

If you thrive in detail-driven environments, enjoy solving operational challenges, and want to help power a global investment platform, we encourage you to apply.

Operations Associate - 53696365374