Develop detailed client proposals and presentations that accurately reflect individual preferences and special requests.
Support the daily operations and administrative needs of luxury residential projects.
Serve as a key liaison between clients/homeowners and service teams, ensuring seamless communication and execution of specific property requirements.
Plan, manage, and oversee multiple projects concurrently, ensuring timely delivery and adherence to high standards.
Manage core property responsibilities, including vendor coordination, procurement, maintenance scheduling, and quality control.
Ensure efficient, timely execution of tasks in fast-paced, high-pressure environments.
Manage and update CRM systems to reflect current project progress and client details.
Maintain strong relationships with vendors and service providers to enhance overall service quality.
Source, vet, and onboard new vendors in line with client needs and company standards.
Collaborate closely with Experience and Operations Managers to maintain consistency and alignment with client expectations.
Maintain and regularly update client and project databases, capturing lifestyle preferences, service histories, agreements, and all related documentation.

Experience: A minimum of 2–3 years in a similar role, luxury lifestyle/hospitality industry, property management, or project management, with territory-attested certification.
Expertise: Strong understanding of luxury lifestyle, global travel markets, property management, and UHNW client needs.
Communication: Exceptional verbal and written English skills; ability to convey ideas clearly and confidently.
Problem-Solving: Strong judgment, proactive problem-resolution skills, and ethical decision-making.
Organization: Outstanding multitasking abilities, attention to detail, and file management.
Adaptability: Ability to work unsupervised, maintain composure under pressure, and thrive in a fast-paced environment.
Professionalism: Maintain strict confidentiality and demonstrate a polished, professional demeanor at all times.

Experience Coordinator