Senior Production Manager – Marketing Department

Location: Remote (Offshore - LATAM or South Africa, with CST Overlap) Job Type: Full-Time, Monday-Friday

About Us

We are a rapidly growing marketing agency specializing in a niche vertical, including luxury technology, lighting design, and digital brand development. We are a digital marketing-focused agency that handles social media, email marketing, SEO, website design, and print marketing to drive brand strategy for our clientele. As our department expands, we are building out a full, scalable marketing department based on a pod model. We are seeking a Senior Production Manager to lead the coordination and execution of complex marketing productions with precision and efficiency.

About the Role

The Senior Production Manager is a pivotal role, essentially functioning as our Marketing Project Manager. You will be essential in managing the entire production process for external client projects, ensuring that timelines, resources, and teams are effectively coordinated to deliver high-quality creative outputs on schedule. Your focus will be on staying on task, maintaining quality control, and ensuring all production elements are moving smoothly, without directly engaging in the content production itself. This includes ensuring clients are happy and consistently receiving what they want.

This role involves a strong desire to lead, motivate, teach, and problem-solve, driving the team to consistently deliver excellent work. You will be responsible for overseeing multiple production "pods," each responsible for managing a portfolio of approximately 10 client accounts. These pods, comprised of specialists like video editors, graphic designers, and content editors, will work closely with our Account Managers who directly assist the clients. As the department expands, this position offers significant opportunities for advancement into strategic senior roles with increased compensation, reflecting the scalability we are building.

Responsibilities

Lead and own the production calendar for digital, video, and social media campaigns, ensuring all deadlines are met across multiple client accounts.
Manage logistics for content shoots, including coordinating freelancers and travel arrangements, ensuring all necessary resources are in place for smooth production.
Organize and facilitate weekly production meetings and status check-ins, fostering clear communication and accountability within the production pods.
Track project timelines, deliverables, approvals, and risk factors proactively, reporting up to the Account Managers on project status and potential issues.
Maintain clear and consistent communication between creative, copywriting, and video teams to ensure alignment and smooth workflow.
Identify resource gaps and potential risks early to prevent delays or quality issues, implementing solutions to keep projects on track.
Support onboarding, scheduling, and task delegation for production team members and external creators within the pod structure.
Mentor and train junior production staff to build team capabilities and efficiency, fostering a culture of continuous improvement.
Manage external SEO and web development vendors, ensuring their contributions align with project goals and timelines.

What We’re Looking For

Experience: 7-10+ years of total experience in marketing, with 3-5+ years of leadership and management of teams in a production environment.
Leadership & Mentorship: Proven experience and a strong drive to teach, mentor, and develop teams, inspiring them to do their best work.
Team Management: Proven ability to manage diverse creative roles, including videographers, video editors, copywriters, and graphic designers.
Organizational Prowess: Strong organizational skills and the ability to effectively juggle multiple projects under tight deadlines, ensuring quality control.
Problem-Solving: A proactive approach to problem-solving, ensuring smooth production flow and client satisfaction.
Industry Acumen: A keen interest and ability to learn the custom electronics industry and understand how to help our clients grow their business within it.
Technical Comfort: Proficiency with project management software (e.g., Trello) and comfortable using collaboration tools like Slack. Familiarity with Box for file storage and SmugMug for client information gathering is a plus. Experience with Salesforce is also a plus, but not a requirement, as we are open to teaching on most software.

Education

College Degree in Marketing; an advanced degree is a plus.

Production Marketing Manager (Remote South Africa) - 39085869390