The Business Development Manager is responsible for driving revenue growth and expanding the market presence of the organization. This individual will identify new business opportunities, build strategic partnerships, and nurture client relationships to achieve sales targets and support long-term business expansion.

Key Responsibilities

Strategic Planning & Execution
- Design and implement business development plans aligned with organizational goals.
- Manage account planning and collaboration between strategic vendor Account Managers (AMs) and the internal sales team.
Market Expansion & Client Acquisition
- Conduct research to identify new markets, customer needs, and emerging trends.
- Acquire new customers and increase business with existing clients through cross-selling and up-selling strategies.
- Develop a robust growth strategy focused on financial results and customer satisfaction.
Client Relationship Management
- Understand and fulfill client-specific requirements to deliver tailored solutions.
- Ensure high levels of customer satisfaction by resolving issues promptly and professionally.
- Build and maintain long-term client relationships to support sustained growth.
Marketing & Sales Enablement
- Plan and lead innovative marketing initiatives to support lead generation and market penetration.
- Engage in regular client visits to maintain relationships and secure new deals.
- Collaborate with key technology partners to stay updated on new products and offerings.
Training & Product Awareness
- Provide ongoing product and solution updates to internal sales and technical teams.
- Ensure compliance with vendor partnership requirements through knowledge sharing and internal training.
Solution Selling
- Identify customer business challenges and propose effective solutions.
- Support the full sales lifecycle from initial contact through to deal closure.

Qualifications & Experience

Education
- Required: Bachelor's degree in Business Administration, Marketing, or a related field.
- Desired: Master’s degree in Business Administration, Marketing, or a related field.
Experience
- Required: 5–7 years of experience in business development or sales, with a strong track record of meeting or exceeding sales targets in competitive markets.
- Desired: 10+ years of experience in business development, preferably within the technology, services, or B2B sectors.