Property Administrator – Rentals & Short-Term Rentals

Location: South Africa

Salary Range: 800 - 2000 USD

Role Description:

The Property Administrator for Rentals & Short-Term Rentals is responsible for supporting the administrative and operational functions of managing long-term and short-term rental properties. This role involves coordinating bookings, updating listings, handling guest communications, organizing maintenance and housekeeping schedules, and ensuring that all rental properties are well-maintained and compliant with relevant regulations. The ideal candidate is highly organized, detail-oriented, and has experience in both administrative support and hospitality or property management.

Key Responsibilities:

Assist in the day-to-day administration of both short-term (e.g., Airbnb) and long-term rental properties.
Manage booking calendars, prevent double bookings, and coordinate reservation details across platforms.
Handle guest and tenant communication, ensuring timely responses and high-quality service.
Support listing creation and maintenance on platforms such as Airbnb, VRBO, Booking.com, and long-term rental websites.
Coordinate housekeeping, maintenance, and property inspections to ensure properties are guest-ready and well-maintained.
Maintain up-to-date records of rental agreements, invoices, maintenance logs, and compliance documentation.
Support the Property Manager in preparing financial reports, tracking expenses, and monitoring rental income.
Ensure all properties are stocked with necessary supplies and that inventory is tracked.
Help manage the check-in/check-out process, key exchanges, and guest instructions.
Monitor and respond to reviews and feedback to support guest satisfaction and high property ratings.
Stay informed on local housing regulations, licensing requirements, and property management best practices.

Qualifications:

Associate’s or Bachelor’s degree in Business Administration, Hospitality, Real Estate, or a related field (or equivalent experience).
1–3 years of experience in property management, real estate administration, or hospitality.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficient in Microsoft Office, Google Workspace, and property management or booking platforms (e.g., Airbnb, Lodgify, Hostaway).
Comfortable handling confidential information and managing multiple priorities.
Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

Experience with short-term rental systems and dynamic pricing tools (e.g., PriceLabs, Beyond Pricing).
Familiarity with CRM and property management software.
Customer service or hospitality background.
Basic understanding of rental regulations and legal requirements.
Bilingual or multilingual abilities are a plus.

Details:

Independent contractor agreement paid 2x monthly.
Client has a desire for long term commitment.

SU - Property Administrators - Rentals and Short Term Rentals