Job Title: Operations Manager

Compensation & Benefits:

Salary: $90,000 – $100,000
Company vehicle provided
Employee medical/health insurance allowance

Summary:
The Operations Manager is responsible for executing operational strategy and driving performance at the client site. This includes optimizing services, staffing, safety compliance, resource planning, cost control, and client satisfaction. The role involves direct engagement with client leadership and internal teams to ensure consistent service delivery and operational excellence.

Key Responsibilities:

Ensure full compliance with site safety requirements; review incident reports and lead monthly safety briefings.
Develop and manage the Site Operating Plan including tasks, staffing, equipment, and materials.
Identify and implement process improvements to increase efficiency and reduce costs.
Lead staffing strategy: support hiring, training, evaluations, and disciplinary actions.
Oversee procurement, subcontractor management, invoicing, and material inventory planning.
Resolve client concerns promptly and maintain regular communication with senior client managers.
Support business development by identifying new service opportunities and assisting with proposals and pricing.

Core Competencies:

Leadership & People Management: Inspires teams, delegates effectively, and promotes staff development.
Customer Service: Builds trust and ensures high client satisfaction through responsive service.
Project & Change Management: Manages projects on time/budget and leads teams through change.
Strategic & Analytical Thinking: Uses data and insight to guide decision-making and long-term planning.
Professionalism & Ethics: Demonstrates integrity, accountability, and respect in all interactions.
Operational & Financial Acumen: Understands cost drivers, ensures profitability, and aligns efforts to business goals.

Qualifications:

Bachelor’s degree or equivalent experience in operations or facility management.
Strong communication, reasoning, and problem-solving skills.
Proficient with project management, payroll, inventory, and Microsoft Office software.
Ability to travel regionally as needed.