Customer Quality & Process Engineer – EV / Automotive Sector

Lafayette, IN | Manufacturing | 🌎 ~50% Travel | 🧑 🔧 Customer-Facing Role

Join a forward-thinking manufacturing leader driving innovation in electric vehicle (EV) and automotive systems. We're hiring a Customer Quality & Process Engineer to champion quality performance, lead root cause investigations, and support continuous improvement—internally and directly with our customers.

You'll play a vital technical liaison role, supporting product and process excellence from plant to customer floor. This is a problem-solving, data-driven opportunity ideal for engineers passionate about quality, process reliability, and making an impact in a highly collaborative, customer-focused environment.

What You’ll Do:

Partner with customers to troubleshoot product/process issues and implement corrective actions
Lead root cause analysis & apply quality tools (8D, 5-Why, FMEA, etc.)
Analyze trends using quality data to reduce defects & drive consistency
Collaborate with cross-functional teams (Engineering, Manufacturing, QA, Customer Reps)
Improve and document quality procedures & support IATF 16949 compliance
Travel up to 50% to customer sites for audits, process reviews, and support initiatives
Champion continuous improvement & ensure product meets EV/automotive quality standards

What We’re Looking For:

✅ Bachelor’s in Engineering or related field

✅ 5+ years in a customer-facing engineering or quality role

✅ Hands-on experience with quality systems (PPAP, APQP, IATF 16949 preferred)

✅ Strong communicator with technical curiosity and problem-solving drive

✅ Comfortable working in fast-paced, hands-on environments with diverse teams

✅ Proficient in MS Office; MiniTab or statistical software a plus

✅ Automotive and/or EV experience highly desirable

Why Join Us?

✔ Be the voice of quality at the customer level

✔ Work with cutting-edge EV applications

✔ Travel, collaborate, and grow in a high-impact role

✔ Competitive compensation + full benefits

Customer Solutions Engineer