Clinic Manager – Aesthetics & Wellness

Job Ref: 2628
Location: Muscat, Oman
Salary: Dependent on Experience (DOE)
Start Date: Flexible

About the Role:

A leading, high-end aesthetics clinic in Muscat is seeking a confident, experienced, and operationally strong Clinic Manager to oversee the daily management of the practice. This is a full-time leadership role requiring a hands-on, detail-oriented professional with a passion for excellence in service, staff leadership, and clinical standards.

The Clinic Manager will be responsible for the smooth running of the entire clinic, ensuring a five-star experience for every client, and maintaining 100% compliance with Ministry of Health regulations and internal SOPs. You will lead a team of 20–25 staff across clinical, front-of-house, and support functions.

Key Responsibilities:

Day-to-day management of clinic operations and staff across all departments
Maintain full compliance with health authority and clinic-specific SOPs
Staff supervision: rotas, performance, training, and recruitment
Handle client feedback, complaints, and overall satisfaction metrics
Stock, procurement, and inventory control
Liaising with senior management and stakeholders on performance and KPIs
Ensure cleanliness, safety, and high standards across the entire facility
Coordinate maintenance, third-party vendors, and service providers
Implement systems for continuous improvement and efficiency

Requirements:

Minimum 6 years of supervisory or management experience in a healthcare or wellness environment
Strong leadership and interpersonal skills
Excellent knowledge of clinical SOPs and Ministry of Health compliance standards
Bachelor’s degree preferred (but relevant experience will be considered in lieu)
Fluent English communication; Arabic is a plus
Highly organised, able to multitask and manage a busy team
Calm, professional presence with excellent client-facing skills

Ideal Candidate:

Experience working in a high-end aesthetic, medical spa, or cosmetic clinic
Process-driven and focused on efficiency, systems, and service delivery
Empathetic leader who can motivate and manage a diverse team
Proactive and solutions-oriented, with strong attention to detail

Aesthetics Clinic Manager, Oman - 2628