Section II - SCOPE OF WORK

We need consultant for a 4 week engagement to assess and enhance UMG’s usage of Atlassian JIRA and its integration with Monday.com.

Week 1: Discovery & Analysis

Conduct stakeholder interviews to understand current JIRA and Monday.com usage.
Review existing configurations and workflows.
Document high-level workflows and pain points.
Draft initial recommendations for improvements across People, Process, and Tools.
Finalize recommendations through consensus with key stakeholders.

Deliverables:

Summary of current processes and JIRA/Monday usage.
Identified gaps and issues list.

Week 2: Design & Planning

Present and refine redesign recommendations.
Define the scope of reconfiguration to be implemented.
Outline integration approach between Monday.com and JIRA.
Propose data extraction methods for Power BI reporting.

Deliverables:

Finalized redesign recommendations.
Integration approach document.
Power BI data extraction outline (fields, format, frequency).

Week 3: Implementation

Implement mutually agreed JIRA-specific configurations.
Provide support for JIRA/Monday integration follow-ups.
Address open questions from previous weeks.

Deliverables:

Completed JIRA reconfigurations.
Integration support summary.

Week 4: Contingency & Wrap-Up

Allocate time for additional JIRA or integration work as needed.
Summarize recommendations including tool alignment and process adjustments.
Confirm feasible reconfiguration scope.

Deliverables:

Updated deliverables from prior weeks (as needed).
Final Q&A and support session summar

Atlassian JIRA Developer