IT Systems Engineer
Location: Between Eindhoven, Netherlands and Germany (65462, Ginsheim-Gustavsburg, Hesse, Germany)
Salary: Up to €55,000 depending on skills and experience
Contract: Full-time, on-site with European travel

About Sims Lifecycle Services (SLS)
Sims Lifecycle Services (SLS) is a global leader in IT asset disposition (ITAD), secure electronics reuse, and responsible recycling. From our Circular Centre in Eindhoven, we refurbish, resell, and recover IT equipment for major global clients, helping to extend product lifecycles and reduce environmental impact.

The Role
This is a hands-on IT role supporting infrastructure across the Netherlands and Germany, with some users located across wider Europe and the UK.

You’ll be responsible for:

Systems & Infrastructure Support

Maintain and support Navision BC / Navision 2009 (and other ERP systems)
Build, configure, and repair hardware and software
Troubleshoot servers, networks, and security issues
Run preventative maintenance
Administer IT security across servers, computers, and network equipment

Helpdesk & On-Site Support

Provide Level 1/2 support to staff across EU regions
Manage and track support tickets
Support remote and on-site users
Set up networks, production/process equipment, and IT installations

Projects & Documentation

Contribute to IT projects and operational improvements
Update technical documentation and work schedules
Assist operations teams with new processes and systems

Travel & Coverage

On-site role in the Netherlands
Travel to Germany 5 days per month (typically 3 weeks NL, 1 week Germany)

What You’ll Bring
Experience & Qualifications

Fluent in English
Strong experience with ERP System - Navision BC/2009
Background in IT customer support or system administration
Experience supporting remote users

Skills & Strengths

Advanced hardware repair and troubleshooting
Strong knowledge of Microsoft Office Suite
Confident communicator (written and verbal)
Self-starter with a practical mindset
Team-oriented with problem-solving ability

Why Join SLS?

Work for a global sustainability-focused tech leader
Support major European operations in a visible, hands-on role
Competitive salary and international exposure
Be part of a mission-driven business shaping circular IT solutions

Apply now to be part of a forward-thinking organisation driving responsible technology reuse and innovation.

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