We are seeking an experienced Operations Manager to oversee and optimize the daily operations of a leading company in the facility management sector.

The ideal candidate will be responsible for ensuring the delivery of high-quality services, maintaining cost-effectiveness, and driving exceptional client satisfaction.

Main Responsibilities

Oversee and manage the execution of facility management services, ensuring adherence to quality, safety, and compliance standards.
Lead and coordinate operational teams, optimizing workforce allocation, performance, and efficiency.
Develop and implement strategies to enhance service delivery, streamline processes, and improve operational effectiveness.
Monitor and control budgets, costs, and financial performance to ensure operational profitability.
Act as the primary escalation point for client concerns and operational challenges, proactively seeking solutions to enhance customer satisfaction.
Ensure adherence to health, safety, and environmental regulations, maintaining a secure and compliant work environment.
Identify and anticipate staffing and operational needs, taking proactive measures to ensure smooth service delivery.
Manage schedules, deadlines, and workflow prioritization, ensuring operational objectives are met.
Stay updated on industry advancements, new technologies, and best practices, supporting team development and continuous improvement.
Supervise on-site service operations, maintenance activities, and personnel, ensuring efficient execution and adherence to standards.
Foster staff development, providing guidance, training, and support to enhance employee skills and performance.

Qualifications & Candidate Profile Requirements

3+ years of experience in operations management, preferably within facility management or a service-oriented industry.
A degree in Business Administration, Engineering, or a related field will be considered as a plus.
Strong leadership skills, with experience in team management, workforce planning, and performance optimization.
Excellent problem-solving and decision-making skills, with a strategic mindset for tackling operational challenges.
Familiarity with service delivery frameworks, project management methodologies, and operational best practices.
Proficiency in ERP systems, reporting tools, and operational software.
Strong communication and interpersonal skills in English.
Willingness to travel if required.

Compensation & Benefits

Competitive monthly gross salary
Company car & travel expenses
Company mobile & laptop
Comprehensive training and continuous professional development
Career growth opportunities in a dynamic and structured work environment

Ready to Ground Your Talent?

*Operations Manager*

Operations Manager