Life's already sweet here, now we just need you to keep it all running. Be the operational heartbeat of our workplace – keeping people, spaces, logistics, and priorities seamlessly moving so the entire team can do their best work.

JOYRIDE

JOYRIDE is a better-for-you candy brand dedicated to delivering moments of joy through delicious, flavor-packed candy chock-full of feel-good ingredients. With less sugar than the leading brands, no artificial colors, sweeteners, or preservatives, and over one million followers on social media (@joyridesweets), JOYRIDE is rapidly growing and redefining what better-for-you candy tastes, looks, and feels like.

What You Will Do

The Office and Operations Coordinator serves as an integral operations and administrative on-site hub for the JOYRIDE office/team. This role is equal parts office management, administrative support, and cross-functional coordination. You will keep the space, people operations, and daily logistics running smoothly while supporting cross-functional coordination and executive priorities as needed. This position reports to the CEO and will work in office (minimum 4 days/week) in South Congress area in Austin.

Office Administration and Operations:

Ensure seamless day-to-day coordination of the office logistics and projects, including mail coordination, vendor communications, keeping space ready, and supporting onsite production schedules.
Maintain and continuously improve both digital and physical filing systems, documentation, and records management practices.
Provide administrative support to departments, including budget/expense tracking assistance and scheduling coordination.
Facilitate clear communication and preparation around office schedules/visits, including communicating holiday hours, coordinating SWAG, and ensuring alignment across teams and leadership.

Leadership Support:

Coordinate scheduling across leaders and teams, including meetings, travel logistics, and internal communications.
Assist as needed with quarterly Board meetings, in person meetings, and monthly financial reviews.
Support preparation of internal reports and presentations.

People Operations:

Coordinate interview scheduling and onboarding for new hires, serving as the primary point of contact to ensure a polished, responsive candidate experience.
Maintain accurate employee records including personnel files, HR databases, and key compliance documentation, including running reports.
Assist with internal communications, including planning, drafting company-wide announcements, managing a company wide calendar and other initiatives.
Provide hands-on support for special projects and company-wide initiatives, including planning and execution support for internal events, team retreats, and offsites.
Execute employee engagement and culture-building programs, including gifting, recognition moments (birthdays/anniversaries), and employee experience touchpoints.
Own administrative support of company tools (i.e., Slack).

Brand, Field and Sales Support:

Manage end-to-end logistics for influencer and PR boxes and sample shipments, including packing, shipping, sales collateral, and follow-up coordination.
Coordinate tradeshow logistics in support of national and regional representatives.

Who You Are

This is an ideal role for someone who is an ops-minded and people-focused coordinator who enjoys being the on-site go to. You are highly organized, proactive, and bring a strong business mindset with exceptional follow-through. If you are interested in growing a strong foundation in business operations, this may be the opportunity for you.

Qualifications:

2+ years of experience in administrative support, office coordination, HR admin or similar support—ideally within a high-growth, fast-paced environment.
Demonstrated ability to coordinate multiple workstreams and stakeholders, managing shifting priorities with strong follow-through.
High level of autonomy and ownership; ability to anticipate needs, spot gaps, and communicate to keep stakeholders organized and aligned.
Exceptional organizational skills and meticulous attention to detail; experience building processes is a plus!
Excellent written and verbal communication skills, with a high degree of emotional intelligence and discretion when handling sensitive internal and external information.
Proficiency with Microsoft Office, including PowerPoint and SharePoint.
Comfortable using collaboration and operational tools such as Slack, Monday.com (or similar project management tools), and HRIS systems.
Adaptable, resilient, and energized by the pace of a growth-stage business; eager to learn and support the evolving needs of a CPG organization.

Benefits

Competitive salary and performance-based bonuses
Comprehensive health and vision insurance
PTO
Opportunities for professional development and career growth

Office & Operations Coordinator