Chief Product Officer
Responsibilities:

Define the firms product strategy across both SMB and National merchant segments that aligns with the company's overall vision and objectives, driving innovation and market leadership.
Lead the product organization, fostering a culture of high performance, collaboration, accountability for results, and continuous improvement.
Own and prioritize the product roadmap, efficiently deploying resources and agile teams to execute on product initiatives in SMB and National segments that improve company’s position in the market.
Manage the entire product lifecycle from ideation to launch and beyond, ensuring successful and timely product roadmap delivery and market adoption, including product marketing and campaign management.
Responsible for P&L of the product portfolio, ensuring financial targets are met and resources are allocated effectively.
Effectively price the product portfolio to capture maximum value and deliver on commercial objectives.
Cultivate and maintain product-enabling partnerships that enhance the technology stack and market offerings.
Interface and work with cross-functional leaders in Tech, Sales & Marketing, Operations, and Strategy to execute on product vision through a well-aligned sales strategy, underlying product tech, and agile ways of working.
Stay abreast of industry trends, customer needs (i.e., Micro businesses vs. SMBs vs. larger Enterprises), and technological advancements to inform customer-centric product development and strategic decisions.
Foster a culture of customer-centricity within the product team, ensuring that user experience and satisfaction are at the forefront of product development.
Represent the Product function at the executive level, providing regular updates / insights to the CEO, Board, and ELT.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, Business, or a related field; MBA / advanced degree preferred.
10-15+ years of leadership experience in product strategy / management or a related role, ideally with a significant portion in the payments industry (or payments-adjacent technology / commerce technology / FinTech).
Proven track record of successfully developing and delivering on innovative product strategies and leading product organizations in high-growth environments.
Demonstrated ability to drive the end-to-end commercialization process and effectively manage product roadmaps to bring new products to market, drive growth, and achieve business objectives across multiple customer segments.
Ideally deep technical expertise and understanding of payment and/or commerce technologies and platforms, including latest trends, innovations, and opportunities in the North American payments and commerce space.
Strong business acumen and experience successfully managing P&L, including pricing products and relationships.
Demonstrated ability to build and manage high-performing teams.
Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels; demonstrated ability to work effectively with leaders in Sales and Technology to execute on product strategy.