Job Opening: IT Technical Writer / Document Specialist
Location: South Africa (Remote – US Hours)
Type: Full-Time, Work from Home
Hours: 3pm- 11pm
Pay: Monthly USD Salary
Overview:

Detail-oriented professional experienced in creating clear, accurate, and engaging technical documentation for software, systems, and IT processes.
Skilled in transforming complex technical information into user-friendly manuals, guides, and visual materials.
Combines strong writing and organizational abilities with proficiency in video editing tools to produce multimedia learning and support resources.

Key Skills & Experience:

Develop and maintain technical documentation, including user guides, SOPs, FAQs, system manuals, and training materials.
Collaborate with developers, engineers, and project managers to ensure accuracy and consistency of content.
Translate technical jargon into clear and concise language for diverse audiences.
Manage document version control and ensure compliance with organizational documentation standards.
Create and edit instructional and demonstration videos using tools such as Camtasia, Adobe Premiere Pro, or CapCut.
Design visual aids, infographics, and screen captures to enhance understanding of technical procedures.
Familiar with documentation tools such as Confluence, Notion, SharePoint, GitHub, or MadCap Flare.
Strong understanding of IT systems, software development lifecycles (SDLC), and agile documentation methods.

Ideal Candidate Profile:

Excellent written and verbal communication skills.
Strong attention to detail and consistency.
Creative approach to technical education and knowledge sharing.
Comfortable working independently or as part of a distributed IT team.

Salary and Benefits

Comfortable working U.S. hours
Remote work
Paid in USD

To Apply:
Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experiences. You may upload your video using Google Drive or Loom, and then share the link with us with your application.

Please note that applications submitted without a video will not be processed further, so we encourage you to complete this step at your earliest convenience.

If you have not heard back from us within 14 days of application, please consider it as unsuccessful.