Store Manager

Job Summary: The Store Manager oversees the overall management of one Steamroller Copies store location by ensuring both the operational and commercial aspects of the business run smoothly. The Store manager acts as the main point of contact between staff, customers and senior management.
Duties/Responsibilities:

Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly and/or reporting requirements submitted to the accounting department
Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
Understands functionality of all equipment and reports issues to Service Department for repair and maintenance.
Ensures inventory data is correct by performing inventory counts and checks.
Maintains proper inventory levels, ensures stocking, submits purchasing requests and maintains contact with suppliers or in-house purchasing agent to ensure maximum efficiency in meeting store budget and sales goals.
Works with senior management to plan, organize, and establish sales goals and budgeting. Seeks and implements ways to promote the store, product lines and service within the store.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Organized with attention to detail.
Works well under pressure and deadlines; ability to multitask.
Strong leadership and management skills with ability to motivate staff.
Excellent customer service abilities.
Excellent time management skills with a proven ability to meet deadlines.

Education and Experience:

High school diploma or equivalent, Bachelor’s Degree preferred.
At least 3 years related retail experience required.
Previous supervisory experience is desired.
Familiarity with PrintSmith software is helpful