Job Title: Front Office Manager
Location: Leduc, AB (in-office)
Salary: To Be Provided

What The Job Is:

Pathfind has partnered with a progressive organization within the hospitality industry to find their next Front Office Manager. Reporting directly to the General Manager the successful candidate will be responsible for the general front office management for a key and busy hotel in Leduc.

What You Will Be Doing:

Human Resource Management - staff selection, scheduling & supervision; employee performance management; payroll review; health & safety.
Front office management/operations - budget & financial oversight; Manage front desk budgets & ensure operational cost controls; revenue management; contracting; inventory control.
Guest Experience - managing the guest experience and ensuring they are up to company standards.
Financial Stewardship - billing; accounts receivable; revenue performance; budgeting and financial operations.
Commuication and collaboration - team communication; cross divisional collaboration; client communication.
Technology Management
Sales - develop leads; conduct sales presentations & manage group bookings; account management: evaluate account profitability, service client needs & maintain strong relationships.
Duty Management - manage building maintenance; guest relations; cross departmental support.

Who You Are:

Excellent leadership & communication skills are required
Strong organizational and time management skills are required
Requires computer skills & knowledge of Property Management Systems, Microsoft Word, Excel, Teams & PowerPoint
Strong understanding of all aspects of Hotel Front Desk operations
Post-Secondary degree / diploma and/or Professional Certifications are a definite asset

Pathfind is a full-service Talent Management firm, offering professional services in Search, Leadership Coaching, and Career Transition/Outplacement. We are a proud partner of Career Partners International.

The successful candidate must have legal authorization to work in Canada on a full-time basis for any employer. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.