We are looking for candidates based in Latin America, South Africa, or the Philippines. Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application. To start processing, submit your resume in English. The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.

Position: Operations Associate (Enforcement Operations)
Location: Remote (Latin America, South Africa, or the Philippines)
Working Hours: M-F 9:00 AM to 5:00 PM Pacific Time
Salary Range: 1,600 – 2,000 USD/month (final offer depends on the client based on your skills and experience)

About the company

The company protects public figures from AI-generated deepfakes and unauthorized online content through enforcement operations and digital protection services.

About the role

We are looking for a highly detail-oriented and process-driven Operations Associate to support day-to-day enforcement operations and structured research initiatives. This role is focused on executing content takedown workflows across online platforms, maintaining operational trackers and reporting, and supporting AI-assisted research and drafting processes.

This is an execution-focused role best suited for someone who thrives in structured environments, follows SOPs precisely, communicates proactively, and can work independently with minimal oversight.

Key Responsibilities

Enforcement Operations

Execute platform takedown filings by following established SOPs and workflows across platforms such as YouTube, Meta, and TikTok
Perform repetitive, detail-oriented operational tasks with high accuracy and consistency
Maintain operational trackers and client reporting using Google Sheets
Ensure sensitive information is handled securely and confidentially

Research & Workflow Support

Conduct structured prospect research and list building
Support AI-assisted workflows for research and drafting tasks
Assist in maintaining and improving repeatable operational processes
Work within existing systems and flag issues or blockers proactively

Communication & Collaboration

Provide proactive status updates and clean handoffs to internal stakeholders
Follow established processes without improvising on enforcement-related workflows
Adapt quickly to new tools, systems, and operational procedures as needed
Maintain reliable availability and communicate time-off requests in advance

Requirements

Excellent written and verbal English communication skills
Strong attention to detail and ability to consistently follow SOPs with precision
Advanced proficiency in Google Sheets, including maintaining trackers, formulas, and operational reporting
Demonstrated experience using AI tools beyond basic prompting, such as building repeatable workflows, research pipelines, drafting systems, or automations
Highly self-directed and capable of working independently with minimal supervision
Strong organizational and time management skills
Comfortable with time and output tracking

Nice-to-Have Qualifications

Background in operations, business support, RevOps, or administrative operations
Experience in research-heavy roles such as Operations Associate, Virtual Assistant, or Prospect Research
Familiarity with Google Apps Script or lightweight automation tools
General technical literacy, including familiarity with APIs, no-code, or low-code tools
Exposure to CRM and outreach platforms such as Apollo or Instantly

Tooling Environment

The candidate does not need prior experience with every tool listed below, but should be comfortable learning and adapting quickly:

Google Workspace, particularly Google Sheets for operational tracking and reporting
AI tools used for daily research and drafting support
Google Apps Script for lightweight automation
Platform enforcement portals such as YouTube, Meta Brand Rights Protection, and TikTok
Domain monitoring tools such as WhoisXML
Outreach and CRM platforms for prospect research

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