Job Title

Inbound SDR Manager

Location

Mexico City (Hybrid, 3 days in the office)

Department

Sales

Reports to

Head of Sales, US

About the Role

This is a fast-growing, global B2B platform that helps businesses scale by connecting them with the right people, capital, and strategic partnerships. The Mexico City team plays a critical role in driving revenue and building a high-performance sales culture.

We are seeking an Inbound SDR Manager to lead, coach, and develop a high-performing inbound sales development team. This role is responsible for turning inbound demand into qualified pipeline while fostering a culture of ownership, collaboration, and continuous improvement.

What You’ll Do

Coaching & People Development (Core Focus)

Lead, coach, and develop a team of inbound SDRs through regular 1:1s, call coaching, pipeline reviews, and career development conversations
Run ongoing training sessions focused on discovery, qualification, objection handling, and inbound sales best practices

Culture & Team Leadership

Build a positive, inclusive, and high-trust team environment where individuals feel supported and challenged
Act as a culture carrier for the broader sales organization within the Mexico City office

Performance & Execution

Own inbound SDR performance against key targets, including MQL conversion, SQLs, pipeline created, and speed-to-lead
Monitor activity and conversion metrics to identify coaching opportunities and drive process improvements

Hiring & Scaling

Participate in hiring, onboarding, and ramping new SDRs
Ensure new hires are set up for success with clear expectations, strong enablement, and early-stage coaching
Support team growth while maintaining quality, consistency, and a strong team culture

What We’re Looking For

Experience

2–4+ years of experience in Sales Development or Inside Sales
1–3+ years of experience managing or leading sales teams
Proven track record of developing people and improving team performance

Skills & Attributes

Exceptional coach who is patient, structured, and genuinely invested in people’s growth
Strong emotional intelligence and communication skills
Data-driven while maintaining a human-centered leadership approach
Highly organized with a consistent management cadence
Comfortable providing direct feedback while preserving trust and psychological safety
Fluent in English and Spanish

Why This Role Matters

This role is critical to the company’s growth. You will not only manage performance metrics, but also shape careers, build culture, and set the standard for inbound sales execution in the Mexico City office. Your impact will be felt across revenue, customer experience, and the future leadership pipeline.

(CTD01SM) Inbound SDR Manager