Junior Digital Technical Support VA

Compensation: $1,200–$2,200 USD per month (depending on experience)

Location: Remote (Full-time, exclusive)

Hours: PST or MST overlap required

Role Overview

We're seeking a Technical Virtual Assistant to support our tech team in driving client success and operational efficiency. You'll play a key role in managing CRM platforms, building API integrations, creating AI automations, and assisting with web design/development. This role also involves hands-on work with Meta Ad campaigns and offers a fantastic opportunity to learn and grow within our innovative tech stack.

Responsibilities

API Integrations: Build and maintain API integrations to connect CRM platforms to third-party tools, ensuring seamless and efficient data flow.
- Assist with API setups, integrations, and troubleshooting.
- Connect and maintain integrations between HubSpot and various client CRMs, including Mindbody, Mariana Tek, ClubReady, and similar platforms.
AI Automations: Create and manage AI automations to streamline internal operations and enhance client processes.
CRM Management (HubSpot Focus): Manage and optimize our CRM (HubSpot), including accurate data entry, effective segmentation, and workflow setup to support client campaigns and internal processes.
Support automation and technical workflows across Meta and Google Ads ecosystems.
Technical Troubleshooting: Collaborate with the tech team to troubleshoot technical issues and implement effective solutions, ensuring minimal downtime and optimal system performance.
Web Asset Management: Manage and update web assets, including WordPress and Next.js sites, ensuring they are user-friendly, optimized, and aligned with JL Marketing’s branding.
Client Portal Development Support: Support the development of new features for our client portal, focusing on functionality, scalability, and user engagement.
Project Updates: Provide regular updates on projects, ensuring alignment with JL Marketing’s goals and timely completion.

Qualifications

Minimum 2 Years experience
Excellent English Communication: Strong written and verbal English communication skills are essential, with a proactive approach to providing updates and managing tasks remotely.
Problem-Solving Skills: Ability to troubleshoot technical issues independently and collaborate effectively with a team to implement lasting solutions.
Remote Work Capability: Comfortable working remotely and able to align your working hours closely with US time zones.
Proven experience in web design and development.
Hands-on experience with Meta Ads and Google Ads platforms from a technical or automation perspective.
Hands-on experience with Meta Ads and Google Ads platforms from a technical or automation perspective.
Strong knowledge of CRM systems, specifically HubSpot, including workflows, segmentation, and reporting.
Hands-on experience with APIs, including building and maintaining integrations between platforms like HubSpot, Meta Ads, and various third-party tools.
Proficiency in creating automations with tools like Zapier, with a focus on best practices and efficiency.
proficiency in Zapier,BaseDash, WordPress, Net.js.

Preferred Qualifications

Experience working with multiple client CRMs in an agency environment.
Basic scripting or automation experience using tools such as Zapier, Make, or similar.
Familiarity with the wellness and fitness industry is a plus.
Prior experience supporting a CTO or technical lead.

Digital Technical Support VA - 17069