Job Summary:

The Field Collector is responsible for collecting payments from vendors, contractors, and subscription clients within assigned zones. The role ensures timely remittance of outstanding balances, accurate record-keeping of transactions, and maintaining strong customer relationships while representing the company professionally in the field.
Must own and operate reliable motor vehicle

Key Responsibilities:

Conduct daily field visits to collect payments from assigned vendors, contractors, and clients.
Issue official receipts for all monies collected and ensure accurate reconciliation with accounts.
Report delinquent accounts promptly and provide feedback to the Receivables Supervisor for follow-up action.
Build and maintain positive relationships with vendors, contractors, and customers.
Ensure collections are handled in a secure, transparent, and accountable manner.
Deliver invoices, statements, or notices as instructed by the Receivables Supervisor.
Maintain accurate records of collections and submit daily reports.
Safeguard company funds during transit and follow established security protocols.
Assist in resolving discrepancies between customer accounts and company records.
Uphold company values and customer service standards in all interactions.

Qualifications and Experience:

Education: High School Diploma or equivalent (minimum) Degree in. Additional training in accounting, finance, or business administration is an asset.
Experience: At least 1–2 years in collections, sales, customer service, or field operations.
Valid driver’s license and reliable motorbike or vehicle (where applicable).
Strong communication, negotiation, and interpersonal skills.
Ability to handle cash responsibly and reconcile records accurately.
Knowledge of the local geography and assigned routes/zones.
Basic computer literacy (Excel, Word, and electronic reporting tools).

Core Competencies:

Accountability and integrity
Customer service orientation
Negotiation and persuasion skills
Time management and reliability