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Job Description for Remote Sales Development Representative (SDR)

Job Profile: Remote Sales Development Representative (SDR)
Position: Sales Development – Outbound & Inbound
Employment Type: Full-time
Job Mode: Remote
Shift Timings: Client-Aligned (US / UK / Global Time Zones)
Experience Required: 2–5 Years
Compensation: Competitive, performance-linked
Job Description
We are looking for a driven and results-oriented Remote Sales Development Representative (SDR) to support global sales teams by generating, qualifying, and nurturing leads. This role focuses on outbound prospecting, inbound lead qualification, and pipeline creation, acting as a critical link between marketing and sales.
You will engage potential customers, identify decision-makers, and schedule high-quality meetings for Account Executives while maintaining accurate CRM records.
Job Responsibilities
Lead Generation & Prospecting
• Conduct outbound prospecting via email, LinkedIn, cold calling, and social outreach
• Research target accounts and identify key decision-makers
• Build and maintain a consistent prospecting cadence
Inbound Lead Qualification
• Qualify inbound leads based on ICP, budget, authority, need, and timeline
• Respond promptly to inbound inquiries and demo requests
• Nurture early-stage leads until sales-ready
Appointment Setting & Pipeline Support
• Schedule discovery calls, demos, and meetings for sales teams
• Ensure proper handoff of qualified leads to Account Executives
• Maintain accurate pipeline data in CRM systems
CRM, Reporting & Collaboration
• Update CRM records with all interactions and lead statuses
• Track daily activity metrics and conversion rates
• Collaborate closely with marketing and sales teams to improve lead quality
Process & Optimization
• Follow defined sales scripts, sequences, and playbooks
• Continuously test and improve messaging, outreach strategies, and cadences
• Stay updated on product offerings, market trends, and competitors
Tools & Platforms
Experience with sales and prospecting tools such as:
• CRM systems: HubSpot, Salesforce, Zoho, Pipedrive
• Outreach tools: Apollo, LinkedIn Sales Navigator, Snov.io, Lusha
• Email sequencing tools: Lemlist, Outreach.io, Salesloft
• Dialers and VoIP tools
• Google Workspace / Microsoft Office
Eligibility Criteria
Education:
Bachelor’s degree in Business, Marketing, or a related field (preferred)
Experience:
2–5 years of experience as a Sales Development Representative or similar role
Skills:
• Strong verbal and written English communication skills
• Confidence in cold calling, emailing, and social selling
• Ability to handle objections and build rapport quickly
• Strong research, qualification, and organizational skills
• Self-motivated and comfortable working in a remote, target-driven environment
• Willingness to work in US / global time zones
Performance Metrics
• Success in this role will be measured by:
• Number of qualified meetings booked
• Lead-to-meeting conversion rate
• Pipeline value generated
• Outreach activity and response rates
• Sales-qualified lead (SQL) acceptance rate
What We Offer
• Fully remote work environment
• Exposure to global clients and international sales processes
• Clear targets, structured playbooks, and ongoing training
• Performance-based incentives and growth opportunities
• Long-term engagement and career progression

Remote Sales Development Representative...