Role: Operations & Marketing Coordinator
Priority Location: South Africa or Latin America (Primary); Philippines (Secondary).
Working Hours: Full-time
Salary Range: $1,000 – $1,500 USD per month (depending on experience).
Type of contract: Independent Contractor
Type of job: Remote

Role Overview

We are looking for a meticulous and versatile Operations & Marketing Coordinator to join our team. This role is a unique blend of financial administration and creative digital marketing. You will be the "engine under the hood," ensuring our families are invoiced accurately and our sitters/tutors are paid on time, while also helping us grow our community through engaging social media and newsletter campaigns.

This is a remote, backend-focused position. While you will not be required to get on face-to-face video calls with clients, you will be the primary point of contact for scheduling and administrative messaging.

Key Responsibilities:

Financial Administration (Priority: Non-Negotiable)

Invoicing: Manage and send monthly invoices to families with 100% accuracy.
Payroll Processing: Coordinate bi-weekly payments to our team of sitters and tutors.
Growth Tracking: Work alongside the founder to diligently track and report on month-to-month business growth.
Records Management: Ensure all financial records, agreement forms, and contracts are organized and up to date.

Marketing & Social Media (Creative "Nice-to-Have")

Newsletter Management: Help draft and send our weekly newsletter via MailerLite.
Content Creation: Manage Instagram and Facebook posts to engage our demographic of families.
Campaign Support: Collaborate with the founder to brainstorm and execute targeted marketing campaigns.

Operations & Communication

Inbound Management: Respond quickly and enthusiastically to messages from families and staff.
Scheduling: Coordinate and schedule interviews or meetings between families and the team.
Tool Management: Maintain organized communication threads within Slack.

Required Qualifications & Skills

High Attention to Detail: Essential for managing financial data and payroll without errors.
English Proficiency: Must be highly articulate and professional in written English (Business level).
Communication Style: Able to communicate in an enthusiastic, informative, and "warm" manner.
Reliability: A "hands-off" partner for the founder who can be trusted to run backend operations independently.
Tech Savvy: While we provide training, familiarity with Slack, MailerLite, or similar CRM/Marketing tools is a plus.

Success in this Role

We are looking for a "builder" who is excited to learn. While we can train you on specific platforms, we cannot train a meticulous eye for numbers or a proactive attitude. If you are someone who loves bringing order to chaos and has a creative spark, we want to meet you.

Operations & Marketing Coordinator- 17330