Spa Manager - Luxury Spa

Aim to identify business opportunities and create unique business ventures while serving as a strategic gateway to the region. With a diversified portfolio that offers a broad range of goods and services, this company has been a prominent player in the market since its establishment in March 2012, headquartered in the Kingdom of Bahrain.

Job Responsibilities:

Oversee daily operations of the luxury spa, ensuring a high standard of service and cleanliness.
Manage staff recruitment, training, and performance evaluations to foster a productive team environment.
Develop and implement strategic marketing initiatives to attract and retain clients.
Monitor financial performance, including budgeting, forecasting, and adherence to operating costs.
Respond to customer inquiries and feedback, managing any complaints to ensure a positive guest experience.
Ensure compliance with health and safety regulations, as well as spa policies and procedures.
Maintain relationships with suppliers and vendors to ensure the timely provision of products and services.
Create and maintain spa treatment menus, including pricing strategies to optimize profits.
Conduct regular assessments of spa services and treatments to adapt to trends and client preferences.

Essential Qualifications:

Bachelor's degree in hospitality management, business administration, or a related field.
Proven experience as a spa manager or in a similar role within a luxury spa or wellness environment.
Strong leadership and staff management skills.
Excellent communication and interpersonal skills.
Proficiency in financial management and reporting.
Ability to multi-task and work under pressure in a fast-paced environment.

Desired Experience:

Minimum 3-5 years of experience in spa management, with a focus on high-end clientele.
Experience in developing and implementing marketing strategies that drive client engagement.
Previous experience in luxury hospitality or wellness industry is highly preferred.
Knowledge of spa products and industry trends.