Important! Please ensure your resume is fully updated before submitting your application. Highlight any experience supporting Australian clients or working with Australian companies, and clearly mention the company name(s). Experience with Australian clients will be given priority, so make sure your most recent roles, relevant skills, and achievements are accurately listed.

Job Brief

We are seeking a highly organised and detail-oriented Legal Admin Assistant to assist a legal team specialising in Total and Permanent Disability (TPD) claims. This role requires experience in legal administration, ideally with prior exposure to the personal injury or insurance claims sector. You’ll work closely with lawyers and insurers, supporting the case management process by ensuring documentation is properly prepared, client communication is handled professionally, and compliance requirements are met.

Responsibilities

Document Management: Organise, file, and maintain client records and legal documentation to ensure efficient access and compliance.

Document Preparation: Transcribe dictation, draft correspondence, proofread documents, and prepare legal pleadings and submissions.

Billing and Invoicing: Create and send invoices, monitor accounts receivable, and manage billing-related queries.

Evidence Gathering: Request, track, and manage incoming medical reports and supporting documents needed for disability claims.

Insurer Interaction: Assist legal staff in communicating with insurers regarding claim statuses, requests for information, and follow-ups.

Database Management: Update and maintain claim tracking systems, case progress logs, and compliance registers.

Deadline Monitoring: Track time-sensitive actions to ensure claims are processed efficiently and meet all procedural deadlines.

Requirements

Experience:

Minimum 2 years administrative experience in an Australian law firm

Prior experience supporting personal injury or TPD lawyers is highly regarded

Communication: Excellent written and verbal communication skills, with a client-focused approach.

Organisation: Ability to manage multiple cases and prioritise tasks in a fast-paced environment.

Attention to Detail: Strong proofreading and document formatting skills.

Ethical Standards: Must handle confidential case materials with discretion and comply with all relevant privacy and ethical standards.

Desirable

Prior experience supporting lawyers handling superannuation or insurance-based disability claims

Familiarity with Australian superannuation and insurance providers

Understanding of the TPD claims process or the role of insurance law in Australia

Software Proficiency

Smokeball (Legal Practice Management Software)

XERO (Accounting & Invoicing)

Microsoft Office Suite (Word, Excel, Outlook)

DocuSign or similar e-signature tools

Education

Certificate III or IV in Business Administration (Legal), Legal Services, or equivalent experience

Additional qualifications in legal studies or a paralegal diploma are advantageous but not essential

Personal Attributes

Professional and empathetic demeanour when dealing with sensitive claims

Reliable and self-directed with a proactive approach to case support

Strong time management and follow-through

Integrity and respect for confidentiality

Ability to work independently and as part of a virtual legal team

Time Zone: Australian Business Hours

Applicant Location: Must be located in the Philippines

About Outdesk

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

Legal Admin Assistant - TPD Law