Works as Enterprise Business Analyst based at Fiserv, Bratislava.

Lead requirement discussion with client and responsible for gathering business requirements from Fiserv client banks or Financial Institutes.

Primarily responsible for delivery of the requirement documents such as BRDs/SSDs/Solution Design Documents/ RQMs/Configuration Documents etc.

Should have an excellent communication skill and should be good in relationship building with internal stakeholders and third parties (Schemes, Acquiring banks and Financial Institutions)

Works as SME for Merchant Acquiring solution (end-to-end)Responsible for drafting an end-to-end merchant acquiring solution for banks or financial institutions.
Assures requirement gathering, identifying appropriate solution to the requirement and ensure successful implementation of merchant solution.
Identifies, analyses, research, and resolves functional queries from internal teams and third parties.
Ensures complete and prompt resolution for moderate to complex queries from internal teams and third parties directly.
Effectively interact and communicate with varying internal departments.
Sound Knowledge on acquiring solution, platforms, systems, and technical knowledge as a plus.
Keen learner and acts as consultant, expected to understand system parameters and options.
Identify systemic and business-impacting trends and then escalate through proper channels of leadership.
Should be flexible to travel and work at client location in Vienna, Austria
Bachelor or Master degree for a renowned university or college
At least 5-6 years of experience in payment card industry
Extensive SME Functional knowledge in Merchant Acquiring Solutions covering payment gateway, Authorization switches, Scheme clearing & settlements, merchant pricing (blended, IC+/++ models), Interchange and scheme fees, financial reconciliations.
Good organizational, planning and problem-solving skills, and excellent communication and interpersonal skills.
Self-motivated and able to work independently with minimal supervision towards the achievement of personal and team goals.
Analytical skills, understanding industry metrics and trends.
Has got previous experience working on payment systems, understands end to end merchant acquiring and payment solution
German speaker, Understands ECR integrations (ZVT, OPI), Experience of working in Austrian payment market

Senior Business Analyst