On behalf of a leading marketing services company, we’re looking for an organised, proactive Research & Insights Project Manager to drive the delivery of qualitative and CX programmes across client accounts.

Working closely with Research & CX Managers, Strategists and Creatives, you will take ownership of projects from brief through to delivery, ensuring everything runs smoothly, on time, within budget and to an exceptional standard. A natural ability to direct and lead others to ensure end to end project delivery, whilst managing all aspects of the research process will be imperative.

You will be a key point of contact for clients, helping to turn strategic recommendations into robust delivery plans. The ideal candidate will bring experience from an agency or consultancy environment, a good understanding of qualitative research or business transformation projects, and a passion for seamless project execution.

Competitive salary
Working hours Monday to Friday 9am-5.30pm
Hybrid working, 2/3 days per week in Mansfield with some days in London each month
Free parking
Healthcare scheme
Employee wellbeing initiatives

Key Responsibilities:

Taking insight briefs from clients and Research Account Directors.
Estimating costs, challenging the objectives at the beginning of a project and managing agreed budgets.
Managing all aspects of insight projects – estimates, timings, recruitment, suppliers, clients, presentations, design, debrief sessions, budget etc.
Being the client contact for all insight projects you’re managing.
Producing timing plans and scheduling internal and external resources, working alongside the rest of the team to do this to ensure deadlines are met.
Continuously prioritising work based on the insight teams priorities and also scope changes.
Identifying, prioritising and managing conflicts between cost, time and quality.
Attending client briefing and presentation meetings alongside other client team members.
Engaging with Research Account Directors to ensure project objectives are achievable and meet quality standards.
Identifying opportunities for the update and development of systems and business methods.
Continuously keeping informed of emerging trends and market conditions.

Skills and experience required:

Extensive experience of carrying out a Research & Insights role involving project management responsibilities within an agency environment.
Strong project management skills, with examples of having successfully delivered a range of projects which generated excellent client feedback.
Sound understanding of qualitative research processes.
International project management skills would be an advantage.
Ability to run multiple projects with many stakeholders and solve day-to-day problems with resources and a variety of clients
Experience of working effectively with people – particularly in terms of briefing, estimating and efficiently managing internal studio and production resources.
Demonstrates a natural ability to direct and lead both colleagues and suppliers to ensure end-to-end project delivery, while managing all aspects of the production process.
Comfortable working in a fast-paced, collaborative environment