Job Title: Watersports Leader

Salary Package:

Up to USD 2,900/month (gross)
Performance Incentive (up to 15% of salary depending on appraisal)
Transportation & Accommodation
Annual Ticket Home
Health & Life Insurance
Dependents Eligible for Visa

Job Overview:
The Watersports Leader is tasked with overseeing the smooth operation of the watersports department, ensuring the highest standards of safety, customer service, and equipment maintenance. They will lead a team to provide exceptional instruction and experiences to guests while upholding health and safety protocols. This role involves managing staff, organizing activities, maintaining equipment, and fostering a positive guest experience.

Key Responsibilities:

Maintain excellent customer service standards.
Assist in planning, organizing, and executing water activities for guests.
Ensure safety protocols are upheld both on the beach and in watercraft.
Oversee maintenance, repair, and security of all watersports equipment.
Ensure the appearance of the beach and equipment meets guest expectations.
Set up, pack up, and assist guests with equipment daily.
Organize and host social events, delivering briefings, and engaging with guests.
Manage staff reviews, appraisals, and disciplinary matters.
Conduct induction programs and mentorship for new staff.
Train, motivate, and develop watersports staff effectively.
Maintain a calm, friendly, and safety-conscious demeanor.
Monitor and control department costs.

Qualifications and Requirements:

Academic qualification or certification in Hospitality Management, Tourism, or similar field.
Must have work experience in the Caribbean.
Minimum of 3 years of leadership experience in a similar role within a 4/5-star resort.
Certified PADI/NAUI Instructor.
CPR and First Aid certification.
Boat Driver License.
ASA 101 & 103 certification.
Swim Instructor certification.
Pool Plant Operator certification.

B - Watersports Leader