Founding Account Manager

Job Title: Account Manager (Partnerships & Client Success)

Company: GLP Winner

Location: Hybrid in Austin, TX or Remote based in the US

Type: Full-time

Compensation: Base + performance bonus

Also: Stock options with a very low exercise price and platinum health insurance

About GLP Winner

GLP Winner is changing US healthcare by making life saving treatments more affordable and accessible. We help consumers navigate the crowded market for GLP-1 providers with transparent pricing, sourcing, and reviews. We help people get insurance coverage of their medication as well as bypass traditional US healthcare with direct to consumer cash pay options.

As one of our first hires, you will play an important role in shaping the culture and direction of the company. We are an early VC funded B2B2C startup in a fast moving industry. Team members will be expected to have a high amount of autonomy and wear a lot of different hats to solve problems. You will be expected to learn new skills and rapidly experiment with multiple solutions to problems. If you’ve only worked at 500+ person companies before, you may not be a good fit unless you’re willing to rapidly learn new things and are open to change.

What You’ll Do

As an Account Manager at GLP Winner, you’ll be the primary point of contact for our prospects and customers. Your focus is to both close new accounts and ensure accounts are healthy, growing, and delighted—while helping GLP Winner scale a repeatable client success engine.

You will be our first sales hire and are expected to build the groundwork for expansion.

Key responsibilities include:

Own a portfolio of partner accounts (telehealth brands, and potentially pharmacies)
Handle full sales cycles (inbounds and warm leads with outbound only when time permits)
Onboard new partners and maintain relationships (account setup, onboarding, compliance requirements)
Run partner check-ins and performance reviews, and standardize partner inquiries
Monitor performance KPIs
Identify expansion opportunities: Improved partnerships terms, additional offerings
Handle issue resolution quickly and professionally (tracking bugs, payout questions, reporting disputes)
Maintain clean, accurate documentation in CRM / tracking sheets
Help improve and standardize processes so we can scale (templates, playbooks, workflows)
Travel to a few industry events per year

What Success Looks Like

First 90 Days:

Partners feel supported, informed, and confident working with GLP Winner
Accounts retained and expanded
Have managed a full sales cycle
Ramp up period for compensation built into the first 90 days to set you up for success

First 6 months:

You help build the “machine” that makes partnerships repeatable
Documentation and playbooks for full sales cycle
You can spot performance problems early and propose tactical solutions fast
Reporting is clear, proactive, and accurate

Who You Are

5+ years experience in account management, client success, or partnership roles
Strong written communication skills (email, partner updates, professional tone)
High attention to detail and tactical strategy with when to respond to discrepancies (especially with tracking onboarding setup, contracts, and compliance requirements)
Excellent follow-through and ability to prioritize multiple accounts simultaneously
Talent for problem solving and conflict resolution with customers
A “builder” mindset: you improve the system, not just the task
A thoughtful negotiator who keeps the longterm relationship strong while delivering business value
Great at building relationships - healthcare partnerships work off relationships
Comfortable in a technical environment - We’re still a tech company and tech fluency speeds things up internally and for partnerships
Must have personal dissatisfaction with the US healthcare system and want to improve and change it
Must believe in the potential of GLP-1s and their role in dramatically changing health outcomes

Bonus points if you have:

Experience with GLP-1s, telehealth brands, healthcare marketing, compounding pharmacies, wellness, or regulated industries
Personal interest or connection to GLP-1 patients, communities, or medical outcomes
Knowledge of basic compliance constraints (FTC disclosures, “no medical claims” rules, brand guidelines)
Comfort with performance marketing concepts (CPL, CPA, ROAS, conversion rates, funnel metrics)
Previous experience at a B2B2C company

Tools You’ll Use

Hubspot
Google Sheets / Excel
Slack + email
Notion
Tracking + analytics tools

Why Work With GLP Winner

Work directly with highly visible founder to qualify and close leads
Fast-growing space with strong partner demand
Opportunity to join a fast growing company with career growth opportunities
Opportunity to change US healthcare and health outcomes for millions of people