Position: Operations Specialist

Working Hours: Mondays to Fridays; 9:00AM to 5:00PM EST

Location : Remote (preferred: open)

About the Role

As a tech-first and AI-first company, we are looking for candidates who don't just use digital tools but master them to stay ahead. The ideal candidate is someone who can pivot from managing accounts receivable to coordinating marketing assets, all while leveraging AI to optimize their daily workflow.

What You’ll Do

Agile Financial Support: Prepare and issue invoices, monitor accounts receivable (AR), and maintain clean financial records within QuickBooks.
Operational Excellence: Support the broader team in daily operational tasks and data management to ensure smooth internal workflows.
Marketing Coordination: Assist with light marketing tasks, such as using Canva to organize promotional materials and requesting required documentation from external partners.

AI Integration: Proactively use AI tools (e.g., ChatGPT, Claude) to automate repetitive tasks, draft correspondence, and increase overall efficiency.

Stakeholder Communication: Respond to partner inquiries professionally and escalate complex issues to the operations or finance lead.

What We’re Looking For

The "Generalist" Mindset: 3+ years of experience in a role requiring you to balance multiple departments (Finance, Ops, or Marketing).
Tech Mastery: High proficiency in QuickBooks, Google Suite, and Canva.
AI-First Approach: Demonstrated experience leveraging AI in your professional workflow to improve speed and quality.

Financial Literacy: Solid understanding of billing, invoicing, and data entry with high attention to detail.

Communication: Excellent written and verbal English skills for professional external communication.

Infrastructure: A proven, highly reliable internet connection and power setup (essential for this role).

Nice to Have

Familiarity with CRM tools or project management software (e.g., Asana, Trello, or Notion). Basic understanding of digital marketing or consumer platforms.