Job Description

Toast is recruiting on behalf of this company for a Communications Specialist who will play a central role in connecting people, programs, and purpose through thoughtful and strategic communication. This company is a global, artist-led media co-operative building a values-driven, design-forward business, and this role is key to ensuring their internal and member communities stay aligned and engaged.

As Communications Specialist, you’ll lead internal communication efforts across the cooperative—from high-impact messaging to day-to-day updates. You’ll craft clear, inclusive, and engaging communications that reach a remote and international membership. This is a unique opportunity to bring unity, visibility, and purpose to a company where every voice matters.

Responsibilities

Member Communications & Engagement (40%)

Design and execute cooperative-wide communication plans that reflect strategic priorities and promote clarity and connection.
Manage and evolve communication channels including all-hands meetings, member newsletters, internal reports, the Annual General Meeting, and the Annual Report.
Monitor and engage in member forums, responding with clarity and empathy, while coordinating cross-functional input when needed.
Maintain the company’s internal Knowledge Hub, ensuring documentation and policies are accessible and up to date.
Support engagement activities including milestones, celebrations, and recognition programs.
Lead internal communication strategy for change management and new initiatives.

Project Communications & Coordination (25%)

Participate in project management initiatives, applying lean and agile principles to improve delivery and coordination.
Lead and support strategic communication efforts around key organizational projects.
Serve as a liaison across departments to align messaging and timelines.

Governance & External Communications (25%)

Manage cooperative communications related to governance activities, including proposals, voting, and compliance documentation.
Act as a point of contact for co-op partnerships, responding to media, research, and community inquiries.
Contribute to co-op reporting and help maintain relationships with external cooperative and creative communities.

Tools, Systems, and Process Improvement (10%)

Help evaluate, onboard, and optimize tools that support communication and operational efficiency.
Track engagement and communication KPIs to continually improve practices and outcomes.

Requirements

3+ years of experience in communications, operations, or related roles—preferably in a remote-first, tech-enabled environment.
Proven success developing and implementing communication strategies in alignment with organizational goals.
Exceptional writing and editing skills with the ability to convey complex topics simply and effectively.
Experienced in managing internal content platforms, newsletters, and collaborative tools (e.g., GSuite, Slack, Asana).
Experience communicating with remote and international audiences, with attention to cultural inclusivity and clarity.
Ability to synthesize data and trends into clear and compelling communications.
Preferred: Certified Scrum Master and/or formal project management training.

Benefits

Compensation: $60,000–$75,000 CAD annually, commensurate with experience.
Remote flexibility: Fully remote, with support for your optimal productivity and wellness.
Time off: Six weeks of paid vacation, unlimited sick days, and one paid volunteer day annually.
Health coverage: Comprehensive health and dental benefits (or a health spending account outside Canada).
Development support: $1,000 annual allowance toward education and wellness.
Purposeful work: Be part of a mission-driven, creative cooperative committed to equity and representation in the visual media space.