LOOKING FOR STELLAR TOP CANDIDATES

Position: Sales & Customer Success Coordinator
Working Hours: Full-time │Mon - Fri│9:00 am - 6:00 pm CST
Available to attend internal meetings with the AU team twice a week
in the later part of the day, approximately around 7 PM.

Holidays: US Holidays
Search Location: Latin America and South Africa
Salary: $2500 - $3200 (depending on exp and client’s final offer)
: OTE: Uncapped commission tied to revenue and retention performance
: The Final Salary Offer depends on the client’s decision, interview, results, and experience
Important: Asking Salary (including OTE/commission structure) should already be inclusive of any applicable on-costs, taxes, government contributions, or statutory benefits in their respective country.

About the Role:

This is a sales-led role with Full onboarding and high account ownership responsibilities.

You will:

Be the first point of contact for inbound North American leads
Qualify, progress and close opportunities through the pipeline
Run demos, manage objections and drive deals through to signed agreement
Work closely with the AU-based sales lead on strategy, pricing and larger opportunities
Own the onboarding process end-to-end once a deal is signed
This role suits someone who likes clear ownership - from first conversation through to long-term growth.

Role Responsibilities:

Sales & Pipeline

Respond to and qualify inbound leads
Run discovery calls to assess fit and opportunity size
Coordinate and prepare prospects for demos
Maintain structured follow-up to maximise conversion
Keep CRM clean and pipeline moving
Assist in proposal and pricing discussions
Closing smaller opportunities independently
Identify upsell potential during sales conversations

You will be accountable for moving deals forward and contributing to revenue growth.

Onboarding & Account Growth

Lead the end-to-end onboarding process for new customers
Deliver training and ensure strong platform adoption
Act as the primary point of contact post-sale
Monitor account health and address risks early
Manage renewals proactively
Drive expansion revenue within existing accounts

This is not a handoff role. You will manage the relationship through onboarding, adoption, and growth.

Commission / OTE:

In addition to base salary, this role includes uncapped commission tied to:

New revenue generated
Expansion revenue within existing accounts
Renewal and retention performance

Quick overview: The typical sales cycle for smaller dealers (the primary focus) is about 30–40 days. The average deal size is around $7,000 USD, with deals typically ranging from $3,000 up to $50,000 or more (this will be discussed more during client interview and during onboarding)

On-target earnings from a combination of sales and customer success commissions are projected to add approximately $1,000 per month.

High performers should expect to materially increase their monthly earnings through revenue contribution.

Requirements:

2–4 years of experience in SaaS sales, business development, or account growth
Confident running discovery conversations
Strong follow-up discipline
Commercial mindset and comfort discussing pricing
Experience with CRM systems (Zoho, HubSpot or similar)
Organised and comfortable working across time zones

Ideal Profile

Like owning revenue, not just servicing accounts
Enjoy both closing and growing clients
Are structured and disciplined with follow-up
Want to play a key role in scaling a growing SaaS business

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

PLEASE NOTE:

→ We are looking for candidates based in Latin America, and South Africa
→ Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application.
→ To start processing, submit your resume in English.
→ The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.

[CG] Sales & Customer Success Coordinator (SaaS) - 17895