Position: . Production Support Analyst
Experience: 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
Must: Proficiency in Japanese language

Skills needed : Artificial Intelligence, Cassandra, Core Java, Full Stack-Java,Machine Learning, MySQL, Oracle, PL/SQLSplunk, Unix Shell scripting, Unix/Bash

Role Overview
Key Responsibilities

Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
Proficiency in Japanese language is a must
Coding knowledge in Java and familiarity with related frameworks.
Experience with SQL and leveraging databases for data analysis.
Experience in ITIL practices, including incident, problem, and change management.
Experience with monitoring tools (e.g., Splunk) and similar observability platforms.
Willingness to participate in on-call rotations and provide weekend coverage as needed.

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