Senior Live Operations Lead (Ad & Revenue Operations)

Location: Fully Remote | Global Team

About the Role

We operate in a live, high-stakes advertising environment where performance, revenue, and technical systems must be monitored and managed in real time — similar to a trading desk.

We are hiring a Senior Live Operations Lead to oversee live systems, detect anomalies, triage issues rapidly, and make data-driven decisions during critical operating windows.

This is a judgment-heavy execution role for someone who thrives in fast-moving, data-intensive environments and enjoys solving complex operational problems under pressure.

You will work closely with an existing traffic lead and analyst and, depending on experience, may directly manage the team.

Team Structure

Current team: Traffic Lead + Analyst
This role will operate at the same level as the current lead or manage both team members (based on experience)
Direct collaboration with leadership
Fully distributed global team

Core Responsibilities

Live Media & Ad Operations

Monitor live advertising and supporting technical systems
Identify anomalies, breakages, and operational risks in real time
Act as operational lead during critical windows
Troubleshoot and resolve issues quickly
Improve reliability without slowing performance
Document institutional knowledge and operational playbooks

Incident Response & Triage

Lead system disruption response efforts
Coordinate across internal teams and external vendors
Diagnose root causes and implement preventative safeguards
Design guardrails, alerts, and automation
Identify opportunities to leverage AI and automation tools

Data Analysis & Decision Support

Run rapid analyses on imperfect real-time data
Build and maintain dashboards for live and historical performance
Translate raw data into clear insights and action plans
Build or analyze financial and operational models in Excel or Google Sheets

Partner & Vendor Management

Work directly with ad platforms, processors, vendors, and technical partners
Track SLAs, reliability, and responsiveness
Push for process improvements when external systems create risk
Maintain accountability across external partners

Team Leadership & Mentorship

Mentor team members to strengthen analytical thinking
Raise standards for communication, judgment, and execution
Provide structured feedback and clarity
Model calm, decisive leadership during high-pressure moments

What Success Looks Like

Live operational issues are identified and resolved independently
High-impact operating windows run smoothly
Risks are identified proactively before escalation
Systems become more scalable and resilient
Leadership trusts your judgment without close supervision

Required Experience

7+ years in ad operations, revenue operations, trading operations, or high-scale operational environments
Experience working in live systems where mistakes are costly
2+ years of direct people management experience
Strong analytical background with advanced spreadsheet skills
Experience diagnosing and solving operational issues using data

Technical Skills (Day One)

Google Workspace
Advanced Excel or Google Sheets
Real-time data analysis
Slack or Telegram

Highly Valued Experience

Programmatic advertising or performance marketing
Trading desk or exchange-style environments
On-call or incident-response environments
Experience with tools such as Everflow, iRev, Ringba, Zapier, or Meta Ads
Startup experience

Who You Are

Calm under pressure
Highly analytical and pattern-oriented
Decisive with incomplete information
Technically fluent and quick to learn new systems
Organized, detail-driven, and disciplined
Comfortable executing hands-on
Fluent in English
A strong mentor and team leader

Senior Advertising Operations Traffic Officer - 56214342007