E-commerce Copywriter

Location: Remote (LATAM, open to other regions)
Compensation: USD $1,400 to $2,000 per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)
Industry: E-commerce / Retention Marketing
Schedule: Full-time, Monday to Friday
Working Hours: 9:00 AM to 5:00 PM EST (8:00 AM to 4:00 PM Bogotá)
Holidays: U.S. Federal Holidays

About the Company:

Our client is a performance-driven retention marketing agency focused on helping e-commerce
brands increase customer lifetime value. They deliver end-to-end retention solutions, including
strategy, creative execution, copywriting, and marketing automation. The team operates in a
highly collaborative, results-oriented environment with a strong emphasis on data and
measurable outcomes.

Role Overview
The E-commerce Copywriter will be responsible for creating high-converting email and SMS
copy that supports customer retention and repeat revenue growth. This role requires a balance
of creative execution and analytical thinking, with close collaboration across marketing and
design teams. The ideal candidate understands how copy directly impacts engagement,
conversions, and long-term customer loyalty.

Key Responsibilities

Email and SMS Campaign Execution

Write compelling, conversion-focused copy for email and SMS campaigns aligned with e-commerce retention strategic
Develop strong subject lines, CTAs, and messaging frameworks that drive engagement and revenue
Collaborate with marketing and design teams to ensure copy aligns with brand voice and campaign objectives

Content Strategy and Optimization

Maintain a consistent brand voice across all retention and lifecycle channels
Customize messaging for segmented audiences to improve relevance and personalization
Participate in A/B testing initiatives to improve open rates, click-through rates, and overall campaign performance

Campaign Performance and Iteration

Review performance metrics such as open rates, click rates, and conversions
Make data-driven adjustments to copy based on campaign results
Translate insights into actionable copy improvements

Cross-Functional Collaboration

Work closely with designers to ensure copy and visuals complement each other
Support broader marketing efforts through landing page copy, product descriptions, and additional e-commerce content as needed

Required Hard Skills:

2 to 3+ years of copywriting experience with a strong focus on e-commerce
Proven experience writing email and SMS campaigns for retention or lifecycle marketing
Strong understanding of conversion-focused copywriting principles
Proficiency with tools such as Asana, Google Docs, and Slack

Soft Skills

Strong written and verbal communication skills in English
Ability to work independently in a remote environment
Strong attention to detail and time management skills
Comfortable collaborating with distributed, cross-functional teams

About the Ideal Candidate:

Has hands-on experience with e-commerce retention strategies● Understands best practices for email marketing, SMS campaigns, and lifecycle messaging
Brings a balance of creativity and performance-driven thinking
Is proactive, adaptable, and comfortable iterating based on data and feedback

Nice to Have

Experience with A/B testing and copy optimization
Familiarity with marketing automation or retention platforms
Exposure to e-commerce platforms and customer data workflows
Klaviyo

Why This Role Matters:
This role directly impacts revenue and customer lifetime value. Strong retention copy is critical
to campaign success, and this position plays a key role in driving engagement, repeat
purchases, and long-term brand loyalty.

E-Commerce Copywriter - 55713026373