Creator / Brand Manager

Employment Details

Employment Type: Full-Time/ Remote
Location: South Africa/ LATAM
Seniority Level: Mid-Level to Senior
Start Date: As soon as possible
Additional Compensation: Performance-based bonuses and revenue share opportunities

Role Overview

An established and rapidly growing TikTok and social media agency is seeking an experienced Creator / Brand Manager to play a critical, client-facing role within the business.

This position is responsible for managing a network of creators, developing high-performing content strategies for brand clients, and driving measurable sales and growth results. The ideal candidate brings strong expertise in social media marketing, creator partnerships, e-commerce, and client relationship management.

This is a high-impact role with significant growth potential for someone passionate about social commerce and performance-driven content.

Key Responsibilities

Creator Network Management

Manage and grow a network of TikTok creators and influencers
Oversee onboarding, training, content planning, and ongoing performance tracking
Identify and recruit new creators to expand the network as needed
Provide guidance on effective selling techniques, video production, and platform best practices

Content Strategy & Campaign Execution

Develop comprehensive content strategies and content calendars for brand clients
Ensure content is high-performing, on-brand, and platform-compliant
Collaborate on launch plans, promotional campaigns, and other growth initiatives
Contribute to YouTube channel development and additional content initiatives

Performance Analysis & Optimization

Analyze creator and campaign performance data
Identify trends, opportunities, and optimization strategies
Provide actionable, data-driven recommendations to improve results

Client Relationship Management

Serve as the primary point of contact for brand clients
Provide regular updates, insights, and strategic recommendations
Manage expectations and maintain strong, long-term client relationships

Operational & Platform Oversight

Assist with customer service escalations and platform-related issues
Stay up to date on TikTok algorithm changes, feature updates, and industry trends
Proactively improve internal processes to increase efficiency and performance

Required Hard Skills & Experience

3+ years of experience in social media marketing, creator partnerships, or e-commerce
Proven track record of managing successful influencer/creator campaigns
Demonstrated ability to drive measurable sales and brand growth
Strong understanding of TikTok, Instagram, and other social platforms, including platform-specific best practices
Experience with e-commerce platforms such as Shopify and/or Amazon
Ability to interpret performance data and make data-driven decisions
Experience using digital marketing tools and analytics platforms

Required Soft Skills

Excellent communication and client relationship management skills
Strong analytical and problem-solving abilities
High level of organization and attention to detail
Ability to work independently and manage multiple priorities
Comfortable operating in a fast-paced, growth-oriented environment
Proactive mindset with a continuous improvement approach
Passion for staying current with industry trends and emerging best practices

Preferred Qualifications

Experience with Amazon’s Creator Program
Knowledge of video production, editing, and content creation
Familiarity with project management tools and software

Why This Role Is Exciting

Direct impact on revenue growth and brand performance
Opportunity to work at the forefront of TikTok commerce and creator marketing
Performance-based earning potential beyond base salary
Growth opportunities within a rapidly expanding agency
Paid time off for birthdays and important life events

Creator/Brand Manager - 18032