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Role: Sales Representative

Priority Location: South Africa

Working Hours: 40 hours per week, overlapping UK hours, some evening & weekend flexibility preferred

Salary Range: $1200 - $2000 USD per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract: Independent Contractor

Type of job: Remote

About the Company:

My client is a multi-award-winning luxury cosmetic dental practice with two UK locations. The practice generates £300k–£500k per month from approximately 15 new patients, with treatment plans ranging from £5k to £45k (average case value: £14k).

We are a brand-led, ethically grounded business delivering 5★ quality cosmetic dentistry. Many of our patients have considered treatment for over a year before reaching out — this is a high-trust, high-value, emotionally significant purchase.

We are growing quickly and looking for someone exceptional to join our team as soon as possible.

About the Role:

This is a consultative virtual sales role focused on converting inbound enquiries into high-quality virtual consultations and guiding patients toward in-person appointments where appropriate.

This role is most comparable to luxury sales environments such as:

High-end watches
Holiday homes
Luxury retail
Premium aesthetic or healthcare services

You will:

Call interested patients who submit website enquiries
Conduct virtual consultations (via Zoom)
Explain our unique approach to 5★ cosmetic dentistry
Book qualified patients into virtual and in-person consultations

This is not a pushy sales role.

Our style is warm, consultative, and ethical. We never oversell. We sometimes advise patients that we are not the right clinic for them.

Think less “salesperson” and more “trusted advisor” or “luxury concierge.”

Key Responsibilities:

Call inbound leads quickly after enquiry submission
Conduct virtual consultations with prospective patients
Book qualified patients into free virtual consultations
Convert virtual consultations into paid in-person appointments
Respond to patient emails and WhatsApp messages
Make outbound follow-up calls when needed
Support appointment scheduling and changes
Maintain detailed records in HubSpot CRM
Use Superchat for communication management
Conduct consultations via Zoom
Collaborate closely with the UK-based team

Required Qualifications & Skills:

2+ years experience in luxury sales (virtual or in-person)
Strong verbal communication skills
Comfortable discussing high-ticket services (£5k–£45k)
Experience delivering 5★ client service
Ability to quickly learn clinical information (training provided)
Experience using CRM systems (HubSpot preferred)
Comfortable with Zoom and digital communication tools

Preferred Qualifications & Skills:

Background in luxury retail, hospitality, property, or premium services
Experience selling considered purchases
Strong emotional intelligence
Ethical decision-making skills
Calm, confident, brand-aligned personality

Working Hours:

Ideally 40 hours per week
Must have availability overlapping UK hours
Some evening and weekend flexibility preferred (when most convenient for patients)

Training & Development:

No prior dental experience is required.

We provide:

Structured clinical knowledge training
Ongoing mentoring and support
Advanced sales and communication training
Exposure to some of the UK’s most renowned cosmetic dentists

Why Join Us:

Work with a leading luxury cosmetic dental brand
Join a fun, friendly, high-performance team
Be part of a values-driven and ethical business
Participate in a revenue-aligned bonus scheme

Success Metrics:

You will be measured on:

Quality of virtual consultations booked
Conversion rate from virtual → paid consultations
Overall contribution to monthly practice revenue

Paid consultations convert into treatment at 70–90%.

Importantly, this role participates in a group bonus structure tied to total monthly revenue, ensuring team alignment and preventing unqualified bookings.

Sales Representative - 18097