SENIOR CLIENT SERVICES OFFICER – COFFS HARBOUR – ACCOUNTING FIRM (JOB ID 1303)

Are you highly organised and client-focused?

Do you enjoy providing support that makes a team succeed?

Are you ready to join a professional, high-performing workplace?

We are partnering with a well-established accounting firm with 26 partners and over 220 team members across Queensland and Northern New South Wales. The firm provides audit, tax, accounting and advisory services to a diverse range of clients, including privately owned businesses, listed companies and high-net-worth individuals.

The Role:

Deliver exceptional client service to internal and external stakeholders

Work closely with Partners, Managers and Accountants

Set up new clients and update details in databases and portals

Provide administrative support to the wider team and Office Manager

Manage documentation and records

Provide administration support including phone, email and scheduling

Liaise with clients and internal staff to deliver exceptional service

Maintain client records and update systems

Support accountants to ensure work meets quality standards

Assist with MyGov/ATO portals and other compliance-related tasks

Participate in ad hoc administrative and office support activities

About You:

4+ years previous experience in an administration or executive assistant role (experience in accounting is a plus)

Strong attention to detail and accuracy

Excellent communication skills, both written and verbal

Proficient in MS Office, Outlook, Teams/Zoom; MYOB experience advantageous

Highly organised with the ability to multitask in a fast-paced environment

Positive, client-focused attitude with a willingness to learn

High level of personal presentation and professionalism

Organised, with strong planning skills

Client‑focused with a helpful and positive attitude

What’s On Offer:

Flexible, supportive and collaborative team environment

Opportunities to learn and develop your skills

Engaging workplace culture with social events and wellbeing initiatives

Birthday leave and community leave

Work in a stable, well-established professional services firm

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

HOW TO APPLY

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