Sales Support Executive (Internal Sales)

Location: Skelmersdale
Salary: Competitive
Full-time | Office-based

Join Flowtech as a Sales Support Executive and play a key role in supporting customer relationships and driving branch sales performance.

Based in our Skelmersdale branch, this role is ideal for someone who enjoys working in a fast-paced commercial environment, managing customer enquiries, processing orders, and supporting internal sales activity.

If you’re organised, proactive, and enjoy delivering excellent customer service while working closely with a sales team, we’d love to hear from you.

Why Join Flowtech?

Competitive salary
Opportunity to play a key role within a high-performing branch team
Be part of a well-established engineering business with over 40 years of industry expertise
Support customers across a wide range of industrial and engineering sectors
Work in a collaborative and supportive team environment
Opportunity to develop your experience in internal sales and commercial operations

About Flowtech

Flowtech is a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK, Ireland, and the Benelux region.

With over 40 years of experience, we supply a comprehensive range of products from more than 2,300 brands and supplier partners. Our reputation is built on engineering excellence, product availability, and operational efficiency.

The Role

As a Sales Support Executive, you will play an important role in the efficient and professional handling of customer enquiries within your region. You’ll support internal sales activity by processing orders, preparing quotations, and helping maintain strong customer relationships while contributing to branch sales performance.

Key Responsibilities

Managing and processing customer orders accurately and efficiently
Acting as a first point of contact for customer enquiries via phone, email, and digital channels
Preparing quotations and following up to support sales conversion
Supporting upselling and cross-selling opportunities with existing customers
Providing administrative and operational support to the Regional Key Account Manager
Escalating complex enquiries when required to the Branch Manager or Key Account Manager
Maintaining accurate records within CRM and order management systems
Coordinating with internal teams regarding stock availability and order fulfilment
Contributing to branch sales targets and customer satisfaction

What We’re Looking For

Essential

Strong attention to detail and accuracy
Excellent organisational and time management skills
A customer-focused mindset with a professional and positive approach
Strong communication skills and confident telephone manner
Ability to manage multiple enquiries and tasks in a busy environment
Dependability and integrity when handling customer information

Desirable

Experience in sales support, internal sales, sales administration, or customer service
Commercial awareness and understanding of sales processes
A proactive approach to supporting customers and identifying opportunities
Ability to build strong working relationships internally and externally

This Role Would Suit Someone Who

Enjoys working in a busy internal sales or customer support environment
Likes building long-term relationships with customers
Is highly organised and comfortable managing multiple enquiries at once
Wants to build their career within sales, engineering distribution, or commercial operations
Takes pride in delivering excellent customer service

Apply Today

If you are organised, commercially aware, and motivated to support sales growth within a busy branch environment, apply today to join Flowtech in Skelmersdale.

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