Location: Remote (LATAM or South Africa)
Hours: Monday to Friday, 8:00 AM to 5:00 PM PST
Type: Full Time | Hiring Status: ASAP

The Mission
We help patients who have not found relief through traditional healthcare. Many of the people who reach out to us feel frustrated and discouraged after trying multiple treatments without success. We are looking for an SDR who can guide these patients toward booking a consultation and taking the next step in their care.

The Role
We are receiving a high volume of inbound leads and need someone who can confidently manage this flow. You will handle the early stages of the patient journey, converting inquiries into free consultations, re engaging past leads, and consistently following up.

This is a sales focused role that requires strong English communication skills at a C1 level and a neutral to American communication style. You will need to clearly explain our services and help patients understand the value of our programs.

What You’ll Do

Lead Management and High Volume Response
Manage inbound and outbound calls. Respond to website inquiries, lead forms, and social media messages in a timely manner.

Value Conversations
Confidently present our premium care packages, which range from $4,000 to $8,000. Clearly communicate the value of our services without discounting or undermining the offer.

Handling Objections
Speak with patients who may feel skeptical due to past failed treatments. Listen carefully, address concerns directly, and explain how our approach differs. Build trust quickly and professionally.

Inbound and Outbound Outreach
Follow up with warm leads and reach out to past inquiries. Stay consistent and proactive in your outreach efforts.

KPI Accountability
Complete 20 to 30 contact points per day, including calls, texts, and emails. Track all activity in the CRM and submit a daily report on performance metrics.

Who You Are

Emotionally Intelligent and Confident
You can balance empathy with confidence. You understand how to support someone who is frustrated while still guiding the conversation toward a clear next step.

Highly Responsive
You prioritize fast follow up and understand the importance of timely communication in a competitive market.

Self Managed and Motivated
You are comfortable working independently and can manage a high call volume without needing constant oversight.

Resilient
You handle rejection professionally and see objections as part of the process rather than a setback.

Requirements

Experience
1 to 3 years of experience in sales, preferably in SDR or BDR roles. Experience in high ticket services or premium wellness is a plus.

Communication
Strong C1 level English with a neutral to American tone. You must be comfortable navigating detailed and sometimes emotional conversations.

Track Record
Proven experience handling objections related to pricing and working in a performance driven environment.

Technical Skills
Comfortable using a CRM and submitting accurate daily reports on activity and conversion metrics.

Sales Development Rep (Remote) - 56880947524