Group Head of IT Infrastructure, Zürich

For a well-established international firm with a modern IT environment, we are exclusively mandated to search for an experienced Head of IT Infrastructure (Group Level) to lead a skilled and global infrastructure team.
In this role you will develop and implement a forward-looking infrastructure strategy aligned with corporate priorities, digital initiatives, and long term business expansion.

Responsibilities

Experience in senior IT infrastructure leadership roles within international organizations
Direct and develop geographically distributed infrastructure teams across Europe and North America, driving accountability, performance, and a pragmatic hands-on leadership culture.
Take full responsibility for global infrastructure operations, ensuring resilient, secure, and efficient services within a partially outsourced delivery model.
Shape and continuously refine the hybrid cloud architecture with a strong Microsoft focus, enabling scalability, modernization, and integration of acquisitions.
Drive strategic supplier management, including vendor selection, contract negotiations, service performance oversight, and cost transparency.
Implement and enforce structured IT service management practices, safeguarding compliance with agreed SLAs, OLAs, and performance indicators.
Ensure adherence to regulatory and audit requirements, maintaining robust IT General Controls and readiness within ISO 27001 or SOX governed environments.
Design, implement, and regularly test disaster recovery and business continuity frameworks, ensuring defined recovery objectives are consistently met, including RTO and RPO validation.

Profile

Minimum 5-7 years in senior IT infrastructure leadership roles within international organizations.
Comfortable working in complex matrix organizations with international teams.
Experience operating in regulated environments such as publicly listed, SOX controlled, pharmaceutical, or similarly regulated industries.

Work experience within ISO 27001-certified companies. Experience with SOX-regulated companies is a plus.
Strong background in partially outsourced operating models rather than purely in house infrastructures.
Proven experience managing global environments. Exposure to North America a plus.
Demonstrated success in cloud transformation and infrastructure modernization programs.
Strong architectural understanding of Microsoft centric environments including Azure governance, landing zones, and hybrid cloud models.
Enterprise architecture knowledge of Microsoft 365, hybrid identity environments, Windows Server landscapes, endpoint management, security stacks, networking, backup, and disaster recovery.
Ability to operate at high level architecture while remaining sufficiently hands-on to ensure teams’ delivery and operational quality.
Governance driven mindset with strong analytical and execution capabilities.
Experienced in vendor management and commercial negotiations.
Able to communicate effectively at executive level.
Fluent in English. Additional languages are an advantage.

Offer

Modern working environment with flexible working conditions.
Attractive compensation package.
Collaborative and technically driven team culture.