On behalf of our client, we are looking for a motivated individual to join the Account Management team. Our client is one of the leading digital platforms for restaurant reservations in Europe, connecting millions of diners with a wide selection of restaurants. With innovative technology and a strong passion for gastronomy, the company helps restaurants increase their visibility, attract more guests, and sustainably boost their revenues.

The company is part of an international tech group and stands for a modern, diverse corporate culture with a focus on collaboration, personal responsibility, and growth.

Your Responsibilities

As a member of the Account Management team, you will manage a portfolio of restaurant partners and support them in growing their businesses on the platform.

Manage and develop your own portfolio of restaurant partners
Be the primary point of contact for your clients and build long-term relationships
Support restaurants with topics like positioning, revenue optimization, and online marketing
Develop action plans together with Sales and Marketing teams for your partners
Plan and market promotions, deals, and campaigns to increase restaurant visibility
Negotiate commercial terms to create a win-win situation for both sides
Ensure that quality standards and platform guidelines are adhered to
Train your restaurant partners on how to use digital tools
Work closely with internal teams to improve products and services based on market and customer feedback

What You Bring

Fluent in German with good command of English
At least 2 years of experience in Account Management, customer management, or a similar role
Independent, goal-oriented work style with a strong focus on results
Confidence in negotiations and commercial conversations, even over the phone
Understanding of revenue optimization and commercial performance topics
Analytical thinking combined with creative problem-solving for customers
Ability to quickly build trust and develop long-term business relationships
Experience in managing KPIs, targets, and performance metrics
Organizational skills and the ability to manage multiple projects simultaneously
Willingness to work in a hybrid model (several days per week in the office)

Nice to Have

Experience in the internet, digital, or tech sector
Experience in selling promotions, deals, or time-limited campaigns
Experience with high volumes of daily customer interactions via phone or email
Experience managing large customer portfolios
Structured work style in a fast-paced environment

What Our Client Offers

An international work environment with teams from different countries
Permanent employment contract
Flexible working models with home office options
Attractive salary package with a bonus structure
Extensive lifestyle, health, and leisure benefits
Continuous learning and personal development programs
An inclusive corporate culture with a strong focus on collaboration and growth
Modern offices and regular team events

Interested?

We look forward to hearing from you. Further information about our client will be shared later in the recruitment process.

Account Manager - Restaurants