IT Manager - 18334

Remote (LATAM Preferred) | Overlap with US Eastern Time
Salary: $3,000 – $4,500 per month

Position Overview

We are seeking a technically strong IT Manager to serve as the sole technology leader for a growing real estate investment and development platform. This is a hands-on, full-stack technology role, responsible for managing the company’s entire technology ecosystem, including infrastructure, cloud platforms, cybersecurity, automation, AI tools, system integrations, and internal support.

This position will work directly with executive leadership and play a critical role in building a scalable, secure, and automated technology environment that supports acquisitions, investor operations, construction management, and portfolio administration.

The ideal candidate is highly proactive, execution-oriented, and comfortable operating as the primary technology owner in a fast-growing organization.

Role Details

Title: IT Manager
Location: Remote (LATAM preferred)
Schedule: Overlap with US Eastern Time
Type: Full-time
Salary Range: $3,000 – $4,500 per month
Reports to: Executive Leadership

Position Summary

The IT Manager will be responsible for all technology operations including system administration, cloud infrastructure, automation, cybersecurity, and application development.

This role requires both strategic thinking and hands-on execution, including building internal tools, managing SaaS platforms, implementing AI workflows, and ensuring institutional-grade security practices.

The role will also provide internal IT support and maintain documentation, policies, and operational standards for all technology systems.

Core Responsibilities

1. Platform Administration & Microsoft 365

Own and administer the organization’s Microsoft 365 environment, including:

Outlook and email administration
Teams configuration and policies
SharePoint and OneDrive site management
User access and permissions
Security settings and compliance controls

Administer business applications such as:

CRM and deal tracking platforms
Document management systems
Investor portal platforms
Financial and accounting systems

Maintain the company website including hosting, DNS, SSL certificates, and security updates.

Produce regular reporting on system health, storage utilization, and security alerts.

2. AI Platforms, Agents & Automation

Lead the organization’s AI adoption and governance strategy.

Responsibilities include:

Managing approved AI platforms and enterprise AI tools
Designing and deploying custom AI agents and automation workflows
Implementing process automation across departments
Maintaining an automation roadmap prioritized by business impact

Develop workflows using tools such as:

Power Automate
Zapier / Make
CRM workflow automation
AI APIs and integrations

Deliver periodic internal briefings on emerging AI capabilities and potential business applications.

3. System Integrations & Data Architecture

Own the organization’s technology integration architecture.

Responsibilities include:

Managing integrations across SaaS platforms
Designing secure API connections
Maintaining documentation of system data flows
Enforcing single source of truth (SSOT) for operational systems

Conduct periodic data integrity audits to ensure accuracy across platforms.

4. Cybersecurity & Data Protection

Implement and enforce enterprise-grade security practices including:

Multi-Factor Authentication (MFA) across all systems
Role-based access control
Endpoint protection and device security
Incident response planning
Backup and disaster recovery procedures

Conduct security training and phishing simulations to improve organizational awareness.

Maintain business continuity and disaster recovery plans.

5. IT Onboarding & Offboarding

Manage all technology provisioning for employees.

Responsibilities include:

Hardware provisioning and configuration
Account creation across systems
Security setup including MFA and password management
IT orientation for new hires

Ensure immediate revocation of system access during employee offboarding.

6. Vendor & License Management

Maintain a comprehensive inventory of:

Software licenses
Subscription renewals
Vendor contracts

Conduct periodic reviews to optimize usage and eliminate unused licenses.

Evaluate new technology vendors and complete security assessments prior to procurement.

7. Application Development & Dashboards

Design and develop internal tools and dashboards to support operations, including:

Deal pipeline tracking
Portfolio performance dashboards
Construction and project tracking tools
Investor pipeline reporting

Follow development best practices including version control, staging environments, and code documentation.

8. IT Support

Serve as the primary IT support contact for all internal users.

Responsibilities include:

Troubleshooting systems and applications
Managing support tickets and issue tracking
Maintaining internal documentation and knowledge base

Ensure timely resolution of issues based on internal service level standards.

9. Technology Strategy & Future Planning

Provide strategic guidance on the organization’s technology roadmap.

Responsibilities include:

Evaluating new technologies in AI, PropTech, and FinTech
Planning for infrastructure and system scalability
Identifying automation opportunities across business functions
Supporting leadership with technology strategy and planning

Required Qualifications

Education & Experience

Bachelor’s degree in Computer Science, Information Technology, or related field
5+ years of hands-on IT experience across infrastructure, cloud administration, application development, and cybersecurity
Experience operating as the primary IT owner in a small or mid-sized organization
Experience administering Microsoft 365 environments at an organizational level

Technical Skills

Microsoft 365 Administration

Exchange Online
Teams administration
SharePoint Online
Entra ID / Azure AD
Power Automate
Intune / device management

AI Platforms & Automation

Experience using AI tools such as ChatGPT, Claude, or Microsoft Copilot
Ability to build automation workflows and AI-driven processes
Experience integrating AI APIs into business workflows

Application Development

Experience with at least two of the following:

JavaScript / TypeScript
Python
C# / .NET
React / Next.js
Node.js

Cloud Infrastructure

Azure or AWS experience
DNS configuration
SSL certificates
Web hosting and CDN management

Cybersecurity

MFA implementation
Endpoint security
Incident response planning
Backup and disaster recovery

Data & Analytics

SQL
Business intelligence tools (Power BI, Tableau, or similar)
API integrations and data synchronization

Business & Soft Skills

Ability to translate business needs into technical solutions
Strong documentation and process design skills
Clear communication with non-technical stakeholders
Highly proactive and self-directed
Strong vendor and technology evaluation experience

Preferred Qualifications

Experience working with real estate, private equity, or financial services companies
Microsoft certifications
Experience building AI agents or automation workflows
Familiarity with CRM systems and investor management platforms
Experience with analytics and reporting tools
Spanish language skills (optional)

Growth Opportunity

This role will evolve as the company grows.

Initially, the IT Manager will operate as a solo technology leader responsible for all systems. As the organization expands, the role may grow into a technology leadership position overseeing additional IT and development staff.

IT Manager - 56889430281