Position
Customer Service & Logistics Coordinator

Summary
This position supports sales operations by processing customer orders, coordinating domestic and international shipments, managing inventory, and issuing invoices. The role also supports import logistics from Asia and ensures accurate documentation and communication with customers and internal teams.

Essential Duties

Verify customer orders for pricing accuracy and sales terms
Issue order acknowledgements and proforma invoices
Coordinate domestic shipping and import shipments from Asia
Issue sales invoices and maintain accurate order documentation
Maintain and reconcile inventory records on a monthly basis
Verify charges from trucking companies and warehouses
File ISF data and track import shipments and customs clearance
Maintain records of customs entry data and logistics documents

Working Hours, Working style
Hybrid、
Flex time 7hours/day, 5 day/week

Work Location
Work from Home
Schaumburg, IL

Salary/Benefit
$50K–
Dental, Health, Vision, 401K

Holidays
Saturday, Sunday, Holidays

Qualifications

Associate or Bachelor’s degree
Proficiency in Microsoft Word, Excel, and Outlook
3–5 years of experience in importing from Asia and domestic transportation
Strong math skills and data entry accuracy
Strong customer service experience
Strong written and verbal communication skills in English
Strong time management, organization, and prioritization skills
Japanese language skills and accounting experience are preferred