Job Description: Operations Assistant
Team: Operations
Employment Type: Full-Time 8AM to 5PM EST
Location: Remote
Salary: $2,000 – $2,500 USD / month

About the Company

Our client is a dynamic digital agency dedicated to helping brands scale through high-impact content and strategic digital marketing. We pride ourselves on agility, innovation, and high-quality production.

Mission & Impact

As our Operations Assistant, you will be the engine behind our content machine. By streamlining content management and day-to-day operational tasks, you’ll ensure our production workflows run like clockwork, allowing the leadership team to focus on high-level scaling and growth.

Key Responsibilities

Guest Coordination: Own the end-to-end communication and scheduling process for podcast guests, ensuring a seamless experience from outreach to recording.
Live Stream Prep: Organize and prepare essential assets for live streams, including video clips, social media graphics, and technical briefs.
Post-Production Support: Assist in editing and repurposing podcast episodes into bite-sized content for various social platforms.
Process Management: Implement and maintain Standard Operating Procedures (SOPs) for content distribution to ensure consistency and quality.
Outreach: Proactively manage relationships and conduct outreach to secure high-value guests for our platforms.

Qualifications

Must-Haves:

Proven experience in social media management and content editing.
Hands-on familiarity with YouTube and podcast production workflows.
Exceptional organizational skills and the ability to manage multiple moving parts without dropping the ball.
Strong written and verbal communication skills.
A self-starter mindset—you’re comfortable working independently in a remote environment.

Nice-to-Haves:

A background in digital marketing or creative content production.
Prior experience in an operations role within a media or agency setting.

Success Metrics (KPIs)

Your performance will be measured by:

Guest Volume: Meeting monthly targets for guest scheduling and engagement.
Workflow Efficiency: Reducing the "lead time" for live stream preparation and execution.
Content Quality: Maintaining high standards for edited assets and meeting audience engagement benchmarks.

Operations Assistant (SA) - 18348