Job Description: Salesforce Technical Architect
About the role
We are seeking a Salesforce Technical Architect to lead the design and delivery of end to end solutions with Salesforce as the core platform. You will serve as the technical design authority, shaping solution architecture, establishing standards and patterns, and guiding cross functional teams (development, integration and data migration) to deliver secure, scalable, and maintainable outcomes. The role blends hands on technical leadership with stakeholder advisory, governance, and coaching of team leads. Ideal candidates bring deep Salesforce expertise with strong architectural breadth across integrations, data, security, and DevOps.

What you will do
Architecture & Governance
• Own the end to end solution architecture across Salesforce clouds and adjacent systems, ensuring scalability, maintainability, performance, and security.
• Define and enforce technical governance, coding standards, design patterns, and review gates; act as the design authority for change decisions.
• Produce key architectural artefacts with the support of team leads (e.g. solution blueprint, integration architecture, data model, security model, sequence/flow diagrams, decision log).
• Balance configuration vs. custom development (80:20 principle), ensuring fit for purpose trade offs aligned to business and compliance needs.
Solution Design & Integration
• Review business requirements, solution mapping, security and sharing architecture with the functional team.
• Review integration patterns with the integration team (e.g. API-led, event driven, batch, file based) and oversee non functional considerations.
• Review data architecture with the functional and data migration team (master/transactional data, reference data, lineage), migration strategy, and data quality controls.
Project Technical Leadership
• Lead technical workshops and design sessions; translate requirements into architectural designs and technical specifications.
• Guide implementation teams (dev leads, developers, integration/data specialists) through build, testing, deployment, and post go live stabilisation.
• Anticipate and manage technical risks and dependencies; drive mitigation strategies and escalations.
• Oversee release strategy and environment management (sandboxes, pipelines, branching, SFDX), enabling reliable CI/CD and quality gates.
Stakeholder Advisory & Enablement
• Advise business and technology stakeholders on platform roadmap and alignment to wider enterprise architecture.
• Communicate technical constraints and trade offs clearly; co create feasible, value driven alternatives with stakeholders.
• Support enablement through whiteboarding, quick proof of concepts, and knowledge transfer to client and internal teams.
Team Development
• Coach team leads and senior developers/consultants; review designs and complex work items; uplift implementation capability through guidance and feedback.
• Contribute to team development (playbooks, accelerators, reusable assets) and run knowledge sharing forums.
• Support skill matrix development and resourcing considerations aligned to project demand.
Pre sales & Account Growth (as required)
• Shape solution approaches for proposals, including effort sizing, delivery plans, risk/assumption registers, and architectural POVs.
• Evaluate and recommend AppExchange or complementary technologies; contribute to differentiators, demos, and benefit realisation narratives.

Must have skills and experience
• 10+ years in enterprise software delivery with 8+ years in Salesforce projects, spanning presales and implementation of medium to large-scale projects.
• Salesforce Architect certifications (e.g. System Architect, Application Architect)
• Rapid comprehension of client landscapes and ability to define a future‑state architecture and roadmap.
• Deep knowledge of Salesforce platform architecture: multi‑cloud solutioning, security & sharing, data modelling, Apex/LWC patterns, and performance & scalability considerations.
• Strong understanding of DevOps and release management (SFDX, source‑driven development, pipelines, quality gates) and integration architecture (MuleSoft/API‑led, batch, SFTP, event‑driven).
• Solid software engineering fundamentals (OO design, design patterns, relational & NoSQL, testing strategies).
• Excellent communication (storytelling, facilitation, executive updates) and technical writing (solution illustrations, proposals).
• Proven leadership in building and guiding multi‑disciplinary teams and stakeholders.

Good to have
• Experience in an IT services/consulting environment.
• Additional Salesforce certifications (e.g. OmniStudio, Industries/Public Sector Solutions, Integration, JavaScript Developer).
• MuleSoft certification or equivalent integration experience.
• Enterprise architecture credentials (e.g. TOGAF) and/or cloud certifications (e.g. AWS/Azure/GCP).
• Hands‑on background in Apex/Java, LWC, JavaScript, HTML/CSS—even if not the primary focus now.
• Experience in public sector projects or regulated environments.

Ways of working
• Operate as the design authority, ensuring decisions are documented, transparent, and aligned with governance.
• Collaborate in an agile, sprint‑based model while safeguarding architectural integrity and long‑term maintainability.
• Communicate proactively on risks, trade‑offs, and dependencies; enable timely decisions.
• Promote a culture of engineering excellence and continuous improvement (automation, quality gates, reusable assets).

Success measures
• Approved designs with documented decisions; minimal design‑origin defects across QA/UAT/production.
• Appropriate balance of configuration vs. custom code aligned to standards and maintainability.
• Early identification/mitigation of technical risks; no critical severity issues attributable to architectural gaps.
• Positive feedback from leads on coaching effectiveness; increased autonomy and quality in downstream teams.
• Positive stakeholder satisfaction on solution clarity, communication, and value; positive presales/support outcomes where applicable.

Education
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.

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