In this newly created position at a high-growth company, you’ll take the lead in building and scaling logistics and fulfillment during the company’s next phase of growth.

Amara

A food technology company that uses science and technology to make healthy, convenient foods, possible for the modern-day parent. From toddler snacks and beyond, we believe if we set kids on the right path from a young age, they will live better, feel better and think better. For the rest of their lives.

Featured by Forbes, Tech Crunch, Food Technology Magazine, Best Products, Good Housekeeping and many more. Join a fast growing, innovative, consumer products company that’s disrupting a category for our youngest foodies.

What You Will Do

The Senior Logistics & Fulfillment Manager is a senior role reporting to the COO and overseeing logistics, inventory, and fulfillment operations. As a newly created role, you’ll step in ready to address growth-related challenges while strengthening the systems, processes, and team that support the expanding operations. This role is ideal for someone who enjoys solving complex problems, optimizing workflows, and rolling up their sleeves to drive results. You’ll leverage the people, processes, and systems currently in place while building a scalable, high-performing logistics and fulfillment function. You’ll be accountable for key operational metrics including order accuracy across D2C and B2B channels, inventory accuracy, cost per unit shipped, on-time delivery rates, 3PL partner performance (timeliness, accuracy, responsiveness), and overall customer satisfaction related to fulfillment.

Responsibilities:

Lead and develop a team of three direct reports (Inventory & Fulfillment Coordinator, Logistics Manager, and Ops Team Coordinator), providing support and backup coverage when needed
Manage relationships with two 3PL partners, holding them accountable to performance, service levels, and operational standards
Establish and monitor order accuracy targets across both D2C and B2B channels
Oversee inventory movement processes to ensure accuracy, efficiency, and alignment with demand
Track, analyze, and report on key operational KPIs including order accuracy, inventory accuracy, cost per unit shipped, on-time delivery rates, and 3PL performance
Troubleshoot system and operational issues impacting fulfillment and logistics workflows
Monitor D2C fulfillment performance and closely manage Walmart outbound operations, including oversight of the fix-it portal
Optimize shipping methods and costs by auditing freight charges, reviewing carrier bills, and identifying savings opportunities
Manage claims, damaged shipments, and reverse logistics processes to minimize loss and improve customer outcomes
Lead process improvement initiatives to improve on-time delivery, reduce shipping damage and errors, and quickly identify and resolve operational issues
Analyze operational trends and performance data to uncover improvement opportunities and operational risks
Provide data-driven insights and recommendations to leadership to support operational and strategic decisions
Streamline workflows to eliminate bottlenecks and support scalable growth
Create, document, and maintain standard operating procedures (SOPs) for logistics, inventory, and fulfillment processes

Who You Are

You are a proactive, hands-on problem solver who thrives in fast-paced, high-growth environments. Equally comfortable thinking strategically and rolling up your sleeves to execute, you bring a thoughtful leadership style and lead by example—never above any task. You’re a strong communicator who builds trusted relationships across internal teams and external partners, and you remain calm and adaptable when navigating ambiguity and rapid change. Highly self-motivated and organized, you take ownership, learn quickly, and use data-driven thinking to guide decisions, improve processes, and keep operations running smoothly.

Qualifications:

Experience managing and evaluating 3PL partners, with a track record of holding providers accountable to performance, accuracy, and service standards
CPG industry experience with an understanding of lot tracking, compliance requirements, inventory velocity, and the operational nuances of consumer packaged goods
Proven ability to scale logistics, inventory, and fulfillment operations in a high-growth environment
Direct experience with retailers like Target, Walmart and Costco
Hands-on problem solver who proactively tackles challenges and drives solutions
Comfortable operating both strategically (improving systems and processes) and tactically (diving into details when needed)
Thoughtful leader who leads by example, communicates effectively across teams and external partners, and operates well in fast-paced, ambiguous environments
Self-starter who can quickly ramp up, identify priorities, and drive progress independently
Data-driven decision maker who uses metrics and analysis to guide operational improvements
Experience with inventory management systems (Cin7 experience a plus)
Working knowledge of EDI and experience coordinating with EDI providers
Familiarity with TMS, WMS, and 3PL management portals
Strong Excel and data analysis skills, including building dashboards and identifying operational trends
Quick learner with the ability to rapidly master new systems and tools
Willingness to travel occasionally to 3PL and co-packer facilities

Benefits

100% paid Health insurance premiums for employees
Vision & Dental coverage
401(k) plan
Flexible PTO